Tom
Einfach nur kaca der Scheisss!!!!!!!!!!!!!!!!!!
Einfach nur kaca der Scheisss
Pinecone research is listed under Research & Development.
Pinecone research (pineconeresearch.com) has 341 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Research & Development · Wyoming
Excellent

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Research & Development · Washington, District of Columbia
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341 approved reviews, newest moderated first
Tom
Einfach nur kaca der Scheisss
Christine S.
Pinecone Research used to be quite good. They would reliably send you surveys (I only qualified for 2 a month on average), their site was easy to navigate and the surveys worked. Since the beginning of 2020, though, I have gotten so few surveys that they've threatened deactivation on my account and when I try to apply for any of the surveys they do send, the site either doesn't work correctly (regardless of internet browser) or I get automatically disqualified from anything. I haven't completed a survey since Dec. 2020 because I get booted from any they send for completely unknown reasons. Sad, I used to really enjoy doing the surveys for Pinecone Research. Seems like it's gone the way of several other survey sites I've used in the past. I will say that I've had no problems getting payment when I do complete surveys, but I haven't done anything since they took PayPal away. I also have had no issues contacting their customer support, who were very nice and answered my questions when I got a random email last year from them. It's just a shame that there's no transparency as to why I'm constantly being denied survey opportunities when I was having NO problems prior to 2020.
John
Avoid like the plague. I tried to download the app on my S10 but it made Google Play crash. When I did manage to download it I couldn't log in. Nielsen emailed me instructions which I followed but I still couldn't log in, sent 3 emails to them, none of which I received a reply to. Absolute time-wasters, AVOID.
Nedelia T.
The rep told us from the beginning we could stop when we wanted to. Well that was a lie. They told us they would only connect 1 device to each TV well they were wrong. They came with a a bunch of power cords and they somehow told us everything they saw in the room. Nobody said it was OK to take pictures or install cameras. We were promised gift cards and those were never given to us. We decided to part ways because they don't keep with their side of promises.
Mohan
I have been doing surveys for years and Pinecone Research is the worst among them. I took surveys and made $100 worth of points and was planning to buy something for myself on my bday. As soon as I requested $100 they deactivated me. Karen Scott, their head is a joke and sends automated response like below. ******************************************************************** Hello, Periodically we have found it necessary to refresh the composition of our research panel in order to stay current with changes in the general population and to provide clients with the broadest possible spectrum of consumer opinions. In doing so, on occasion we have had to discontinue the membership of some of our panelists. Your household was on the list for deactivation and subsequently removed from the panel. Although we are unable to reactivate your membership, we appreciate your past participation and interest in the panel. Best Regards, Karen Scott pineconeresearchdotcom
jfjeter3
A big waste of time and effort. After only two weeks of wearing their rating devices, answering personal questions over 30-minute phone calls and following their directions to a T, a rep suddenly calls and informs me our participation is over and to mail back our devices. If anyone asks you to participate, tell them no.
Dani E.
Ich habe leider negative Erfahrungen mit der Firma gemacht. Ich hatte mich für die Teilnahme angemeldet und wurde auch angenommen. Daraufhin sollte mir dieser Scanner zugeschickt werden, der nie angekommen ist. Auf mehrmalige Nachfrage konnte man mir auch nicht weiterhelfen. Dann habe ich die Teilnahme wieder gekündigt. Habe auch eine Kündigungsbestätigung bekommen. Damit war aber dann keine Ruhe. Ich habe täglich (!) zwischen 3 und 5 Anrufe von der Firma erhalten. Ich habe niemals so sehr bereut meine Telefonnummer angegeben zu haben. Als nach mehrmaliger Aufforderung, mich doch bitte nicht mehr telefonisch zu belästigen, immer noch kein Ende war mit den Anrufen, habe ich die Telefonnummer blockiert. Hätte ich schon viel früher machen sollen.
Damien G.
Still waiting for £10 cashback after 4 months!!! Not a trustworthy company. Do Not Use!!!