Becca
New memory foam support not the same on original
I bought the original memory foam pillows for years. Then they quit making it for a few years. I received an email saying that they decided to make them again so I placed a replacement order for a new original memory foam pillow. Unfortunately, the new memory foam material is way softer than my old pillows, and there was little support. Sadly I had to return them as they no longer work for me. Not sure I want to chance trying the latex version, but at least I was able to get my refund.
Response from PILLO1May 7, 2025
Sorry that you were disappointed Becca. We are using the exact same memory foam in the gel infused memory foam version as we have in the last 15 years. Also, we only stopped manufacturing for 9 months due to transition from showrooms for one city to another. We are also using the exact high quality Talalay latex that we've always used in the last 15 years. Happy that you received your 30-day money back guarantee refund.


