Valued C.
I am still getting used to the Pillow 1 …
I am still getting used to the Pillow 1 but have had many a good nights sleep. I chose the medium size as i felt the softer smaller one was just too soft and too thin.
ShopPillowsAccessoriesBlogBlogRenowned spine expert, inventor, author, lecturer and sleep science expert, Dr. Raymond Hall, DC, has created a dream solution with PILLO1. Not only is Dr. Hall’s PILLO1 the world’s first pillow to offer a neck pain relief 30 day money back guarantee, but through an independent study, shown on average to help you fall asleep faster by 18% and increase REM sleep by over 21%! Using three variable densities of Talalay Foam in his patented and handmade design manufactured in the US, Dr. Hall’s PILLO1 also addresses many sleep and health issues. Although there are no medical claims made, customer reviews are showing improvement in neck pain and stiffness, snoring, headaches, alignment troubles as well as sleeping issues. Made in America from naturally-derived, non-toxic materials, PILLO1 strives to be the most eco-friendly, comfortable and luxurious therapeutic pillow in the world today!
PILLO1 (pillo1.com) has 556 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Showing 69 reviews with 4 stars · Clear filters
Valued C.
I am still getting used to the Pillow 1 but have had many a good nights sleep. I chose the medium size as i felt the softer smaller one was just too soft and too thin.
Linda G.
This is my second pillo 1. Unfortunately, the first one got damaged. I loved that pillow, so when it had to be disposed of, I was not happy. I tried making do with other pillows, but I could never get comfortable. It felt like Christmas morning, when my new pillow arrived! The excitement was short lived. This one does a terrible job of supporting me neck, on the low side. I often have neck kinks, and headaches! Sign me, disappointed! L. Glover
Response from PILLO1May 4, 2017
Hi LInda, Not sure why your new PILLO1 is different than your first. Same design and materials. Did you perhaps change sizes? If your pillow was damaged during transport or something, we would be very happy to exchange for a new. Please call our customer service at 805-371-8883 if you have any questions.
L. Y.
I bought both the side sleeper pillow and the Pillo1 'back sleeper' pillow and use both depending on the night. They're both so good that I have to fight my cat for head room. She and I both very much like the springy, supportive foam. The only reason I give this one 4 stars is because the sides aren't quite as firm as the side sleeper pillow so sleeping on my side isn't quite as comfortable on it. For the record, I'd give the side sleeper pillow 4 stars as well because I can't put my arm under it as I sometimes like to. Bottom line - these pillows are far superior to the many I've tried before. Even Roo, the cat agrees. (I gave her my old cushiony pillow with the square hollow in the middle but she prefers to sleep day and night on my new Pillo1.)
Response from PILLO1May 4, 2017
Thank you for your wonderful review! So happy that your cat Roo is also pleased!!! So funny. :)
Joann D.
I love this pillow. My only wish is that that medium pillow were smaller in width of the back sleeping portion. It still leaves room for a person to turn their head in the space and thereby sleep in poor posture vs the optimal one ideally created by the pillow.
Response from PILLO1May 4, 2017
Hi Joann, Thank you for your review. In the design, after about 35 prototypes and many, many reviews and much feedback, I decided to leave a little room for the average head so that a person didn't feel confined and to create little to no pressure on one's ears. The small amount of "play" provided will still (only) allow approximately 10 to 15 degrees of rotation so I feel that that small amount will still keep the head and neck in the relatively proper position and the cylindrical support should still be given to properly support the C curve of your neck. Wonderful observation that you had and I hope this explanation helps. If any other questions, please don't hesitate to contact our customer service! Thanks again. Dr Hall
Chris
Very good pillow,a bit pricey when bought in Canada . Very comfortable . Better than other cervical pillows. very intelligent custom design.
Response from PILLO1Mar 28, 2017
Thanks Chris for the great review! I wish postage wasn't so high to Canada but your country and our pillow are so great, I'm sure you find the compromise worth every penny. Plus, the number one question I ask patients is... how much is a great night's sleep worth? Hope you have 5 Star satisfaction in the future. Thanks again for purchasing PILLO1.
Donna H.
Wish I had purchased the side sleeper but still like the pillow very much.
Response from PILLO1Feb 15, 2017
Hi Donna, Thank you for the review. If you are still within the 30 day purchase period, we will gladly swap your PILLO1 Original design for a side sleeper. Just call our customer service at 805 371 8883. Sleep well and thanks for choosing PILLO1 :)
Robert
The day that I place my order, I ask for a receipt which was emailed to me. In reviewing the receipt, it did not break down the receipt (e.g. shipping cost, taxes, cost of pillow, etc.). I emailed back requesting this information. I received an email back that it would take 24-48 hrs. before this information would be available. The pillows were ordered on 12-31-16 and it is now 1-8-17 and still have not received the breakdown. I requested the breakdown of taxes charged so I can add to my income tax return for 2016.
Response from PILLO1Jan 14, 2017
Hi Robert, Thank you for your correspondence and your four star review. Please contact our customer service at 805-371-8883 and they should be able to take care of your request. Thank you for being a PILLO1 customer.
Misti
I ordered the regular pillo1 and found after a few nights that it was not ideal for side sleeping (didn't realize I was on my side that often). Customer service was very helpful in processing my return and exchanging for a side sleeper pillow. the pillow is considerably smaller than an average pillow, but does great at helping to support my neck when sleeping on my side. If the pillow were closer to standard size it would be nearly perfect!
Response from PILLO1Jan 7, 2017
Thank you MIsti for your review. We are pleased that customer service was able to accommodate you with your exchange and wish you many, many more nights of wonderful sleep. And, thank you for your suggestion on the length of the side sleeper! Sleep well.