Marys E.
Used?
Pillow smelled very strongly of oder eliminator used when in home euthanasia doctor treated & removed recently deceased dog. Also missing fitted original cover which was paid for when ordered. 2/8/2022 updated: well… I left the pillow outside to air out for a week or so & it no longer smells AND upon using it I find the experience worth the effort. AND I was notified that missing additional fitted cover would arrive separately. It did. Apologies for missing that & falsely complaining. I am now a satisfied customer.
Response from PILLO1Feb 8, 2022
Hi Mary, Actually we don't use any chemicals on our finished pillows whatsoever. To my understanding, our customer service has reached out to you and I hope that everything has been resolved. If it has been to your liking, we would appreciate you updating your review to reflect our mission to provide you with the most comfortable and effective sleep pillow on the market. Thanks for your response and I hope that everything has been resolved to your satisfaction. Sincerely, Dr Hall


