customer
I tried the pillo1 for 2 weeks as a…
I tried the pillo1 for 2 weeks as a loaner from my Chiropractor and despite the size which I knew would be different (I purchased a smaller one) the material isn't the same. The product I purchased is a very expensive piece of foam. Not, at all what is advertised. I understand the shape is important but the material used is what shapes to our physical proportions and helps for a more comfortable sleep.
Response from PILLO1Aug 21, 2019
Hello, We're very sorry that you haven't been satisfied but we believe that there was some sort of mix-up in which pillow you intended to order. We offer two PILLO1 in two very different materials, the Talalay Latex and the Gel Infused Memory Foam. Please call our customer service at 805-371-8883 and we will send you out the same pillow you tested with the sample from your Chiropractor. We take great pride in delivering exactly what we advertise. If there is still questions after speaking with our customer service, please leave your phone number with them and I'll call you personally. Thanks so much for purchasing PILLO1. Best, Dr Raymond Hall, DC