Krystal R.
Some complications but received 1 of 2 packages
I give 2 stars for phone service & reaching someone on their customer service # which i can tell in her voice she sound like she was trying to convince herself more than me that the packages were there safe & on their way that their just short employees to sort packages to get them out, however that may be true but to many customers are having to many issues, with missing, damaged packages & scammers, the list goes on! I will be calling the BBB / better business bureau tomorrow! I do not understand how TEMU or others continues to partner and ship with this last mile shipping company aka piggyship. There are complaints all over the internet. They are literally stealing peoples hard earned money / packages that are just MIA! No updated tracking info. My packages have been in their warehouse 11 days now & all a sudden on Labor Day it says out for delivery which is bull, no one delivers on Labor Day/ RARELY an if so not this apparent non trust worthy company. You guys are losing partnership & customers due to incompetence & neglect & theft! Google this shipping company everyone. I have $200 invested in the packages I’m waiting on & have been waiting on since August 20th but purchased Aug. 14th my packages have been in their warehouse since August 21st. It’s literally a scam this company. I believe TEMU & other large companies are dealing with this company trying to cut costs & are cutting the wrong costs. Future business will be impacted through regular faithful customers & companies of these companies! Who’s items get shipped with piggyship/express with no say or choice in the matter. I’ve never had an issue with DHL, UPS or USPS then this company comes along with nothing but complaints and my packages MIA. I took a loan out for my items I ordered through TEMU. I need my packageS! It’s been since August 14th when I made my purchase. TEMU & others, STOP dealing with this scam of a company Piggyship. Your going to lose many customers & partnerships! If this issue is not resolved today or tomorrow, I will be calling the better business bureau on TEMU For continuing to use this last mile shipping company AND THIS particular shipping company PIGGYSHIP/PIGGYEXPRESS for scamming, incompetence & neglect! However, if I by some miracle happen to receive my packages, I will come back and edit this review, better yet & I’ll write another review if allowed piggybacking off of this review for my doubt & misjudgment if that’s even the case! Based off what I’ve read online, I do not have confidence in receiving my packages through this company unless I happen to receive them I will never have confidence and knowing my items are safe! EDIT- I apologize, my fault! I should have waited, at least the day out because like I said, it did say it was out for delivery today/Lavor Day & moments after leaving this review, of course my package was delivered successfully! However, there is part of my package that is still yet to be delivered which I really hope it makes it to me safely. I had 11 items in my package today. Everything was accounted for nothing was missing. Nothing was damaged. I am waiting on one last package with three items. I will edit this again once that arrives. This may be a last mile shipping company, but the two drivers were very nice & respectful. Also there have been complications with my address before, we have issues with food delivery and other deliveries because my mailbox doesn't point to the street my address says. It's actually on the street beside me, it's complicated but I figured it was them and flagged them down. I confirmed my information and got my package. Luckily I was paying attention tho and looking out because I'm already aware of the complications we have from time to time & complications with my address from the past, but yes, at this moment my choices of calling the BBB is put on hold because I had no issues with PiggyShip yet, I'm still waiting on one more package though. I will edit this review once I receive it and here is proof that I received my package today. Kudos to the company for delivering on Labor Day as well.