Pie Insurance provides workers’ compensation insurance directly to small businesses. Small business owners can now get a workers' comp quote in 3 minutes — which means getting coverage really is as easy as pie.
Pie Insurance (pieinsurance.com) has 636 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
pieinsurance.com
Website
pieinsurance.com
Category
Administration & Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Sales rep stated we go 40 feet on ladders. We never said that to her. That’s what she put on the application. We were told we would have an answer by 11am. Did not hear back from them at all.
Response from Pie InsuranceOct 26, 2023
Hi Steve! We understand that your experience fell short of your expectations, and for that, we apologize. Pie is committed to providing the best possible service to all our customers, and we regret that we didn't meet your standards in this instance.
RT
Rte
Untrustworthy
Untrustworthy
BR
Brad R.
This company is a rip off company Stay…
This company is a rip off company Stay away from them !
They canceled policy after taking money and will not refund money.
Worst company out there
Response from Pie InsuranceApr 4, 2023
We’re sorry your expectations weren't met, if you have questions about your policy please don't hesitate to give us a call.
SB
Steve B.
Refuse to issue refund for cancelled policy
Unfortunately, we could not come to terms on a policy premium for 2023. Pie Insurance still charged my card on file for $1775 and have since kept the money even though I recieved a policy cancellation dated 1/12/23. I tried to fight the charge on my card but it was over 60 days by the time I recieved the official policy cancellation letter. I of course have tried to work with their team to no success. They continually state it will be refunded after an "audit" but it has been 4+ months since the policy for 2022 ended. Still no audit, still no communication back when I will recieved said audit, etc.
Response from Pie InsuranceFeb 22, 2023
Hello Steve! Thank you for taking the time to leave your feedback. It is our goal to ensure our customers have a great experience. Someone from our team will be reaching out to you directly to ensure we meet your satisfaction.
SA
Sami
Some of the most expensive insurance…
Some of the most expensive insurance rates out there! The price they gave me was $600 more than travelers and liberty mutual. There adds are definitely deceptive!!
Response from Pie InsuranceFeb 10, 2023
Hi Sami! We’re sorry your expectations weren't met. If you have questions about your quote please don't hesitate to give us a call.
JC
Josh C.
Charged me even though I canceled
Charged me even though I canceled, tried to claim that because the bill was due for the coverage I was canceling that they reserved the right to charge me the full amount for unused services.
Response from Pie InsuranceJan 17, 2023
Hello Josh, we’re sorry to hear your experience with Pie did not meet your expectations. A member of our team let us know the cancellation was requested after the payment had already processed, so any refundable amount will be returned following the completion of the audit process. Please feel free to reach out with any additional questions.
PZ
PZ
They are not reliable - they have no idea what they are doing
They are not reliable. We just switched and already hate them! They are unable to reset your password. Something that simple, we are on a back and forth about this stupid subject for weeks now, yes you read that right! Something simple has become a nightmare, as my co-workers who deals with insurance are unable to connect with the account. Never have I ever in my life I came across something so ridiculous as this. This company is a complete joke. They had my account set up with the wrong email, I asked them to change that, after too many back and forth (not worth my time honestly) they were finally able to change to the correct email, however, someway somehow, they messed the entire account, they locked me out, and they are unable to get my account live again, it was just a simple reset and make you change a password. I am so pissed, as we are unable to change any company's information, or bank information, or password for our own security. Their IT Team sucks and they don't know what they are doing, they keep milking the job that should have been done already. This is Insurance hard as a burnt crust pie. I don't recommend to anyone and as I read the other 1 star reviews everything starts to make sense now. I am already looking for another one because they're not worth my business.
Response from Pie InsuranceDec 14, 2022
Hello PZ, we are very sorry your experience with Pie did not meet your expectations. Please don’t hesitate to give us a call so we can address your concerns more fully.
RO
Robbie
They charge you in full then audit you…
They charge you in full then audit you to increase the price.....
Three years in a row..
I closed my business after open heart surgery and they refused my refund.
Jokers somehow removed my review..
They said someone will contact me to make it right......
I heard nothing....
Don't use them
They are great at deceiving you.
Response from Pie InsuranceOct 25, 2022
Hello Robbie, we’re very sorry for this frustrating experience. A member of our team will be reaching out to you shortly to address your concerns further.