Ellen T.
I canceled right away- terrible…
I canceled right away- terrible customer service. I didn’t get a response until items had shipped!

Piaricco.com is a website specializing in high-quality indoor and outdoor furniture and lighting. The site is dedicated to prioritizing customer satisfaction, offering a wide range of stylish and functional products to suit any space. With a focus on excellent service and meeting customer needs, Piaricco ensures a seamless shopping experience. Whether you're furnishing your home or enhancing your outdoor area, Piaricco provides durable, aesthetically pleasing solutions for every style. If you have any questions you can contact us at [email protected]. If you're not satisfied, please contact us for immediate assistance—we'd greatly appreciate your positive review to help others!
Piaricco (piaricco.com) has 19 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Showing 4 reviews with 1 star · Clear filters
Ellen T.
I canceled right away- terrible customer service. I didn’t get a response until items had shipped!
Ashley and Parker P.
Purchased a chair on Amazon. It was ugly. It isn't that I changed my mind....it's that it was trash. They took down thwir listing and now I have to pay return shipping for a chair thay sucks. I have no way to prove that it said free returns. Why is a lighting company even trying to sell chairs????
Response from PiariccoJul 15, 2026
Hi, We're sorry to hear that the chair did not meet your expectations, and we apologize for the frustration you experienced. We’d like to clarify that Pia Ricco is a home furnishings brand offering both lighting and furniture products, including chairs. We take product quality and customer experiences seriously. Our Amazon support team has already been notified and will be reaching out to you through Amazon shortly to assist with your return concerns and help resolve this matter. Thank you for giving us the opportunity to address your concerns. Best regards, Pia Ricco Customer Support
David K.
We bought two chairs which looked very nice and were well packaged but unfortunately did not work in our space. They advertise a return policy so we asked for instructions and labels to return the items. Its been two week and there has been no action to let us do this. They have a CHAT but NO ONE chats with you. It goes into cyberspace I guess. Also, we've emailed, (there is NO phone number to call) and it took days to get one reply that said they'd be in touch. Two weeks and 6 emails later, STILL NO SOLUTION :( Where is their customer service? We need to return these chairs and we cannot get any assistance. Very frustrating!
Nelly R.
Wrong color of the base. The description is not cleared