Pianobypictures GospelonthegopianoReviews of pianobypictures.gospelonthegopiano.com

They offered free course books and we just pay for shipping. But in reality, it was actually for a monthly $37 subscription in which the charge hit the following month. Its a very deceptive practice. When I called to ensure to cancel this subscription that was not aware I signed up for and to request a refund - the representative was extremely rude, short, and hung up on me!

I ordered a free books and paid the shipping and I guess it included a 30 day trial and then you started being billed monthly. I did not realize that because was we had a waterbreak and were out of our home for 9 months. I am also am a caregiver for my husband with Parkinsons, blood disease and heart problems so when we finally got back into our home and was able to go through my statements it was then I realized what had been happening and when I told them my situation they had no empathy and said they would cancel my subscription and refund only the last months fee. I looked them up on BBB at that point and they had nothing but bad reviews for the last several years with people having the same complaint so I would stay clear of this company. They have no integrity.

In Dec 2025, while beginning chemo treatments I ordered the Piano books. I emailed RYAN KELLY and let him know that I was not able to commit to a subscription at the moment. I paid for the books and never even read them. In March my bookkeeper informed me that PAINObyPictures had been taking a monthly payment of $37 on my credit card. I never authorized that monthly payment, not sure how that happened. I called PbyP and spoke to a very rude and disrespectful CS rep named Scott. He was condescending as well and would not even consider my situation. He offered on month refund and cancelled the subscription. I am so disappointed and think they are running a scam by forcing subscriptions on innocent naive parties like my self. Buyer beware wish I never ordered the books. Perhaps it was chemo brain but I have no recollection of authorizing payment. I would like a full refund since I never used any of the materials. Please advise

If I could give ZERO stars I would. I saw their ad, was curious and purchase a book for $12.87. They shipped the book but then billed me $37 per month after that. When I called to tell them I did not sigh up for any monthly service they claimed they could only refund the past 30 days. They ended up scamming me for $111.

The premise sounds interesting. Play piano by watching graphics lined up with the piano keys. We tried it and did not like it. Then, a forty dollar a month subscription kicked in. I believe it was snuck by us. It was not observable during order for the first books to test.

I bought a couple of books on December 11, 2025, I did not sign up for an "academy" or agree to a recurring subscription. Thankfully, my credit cards are always locked unless and until I'm ready to use them because this business has tried to charge my card over and over and over again. They have also bombarded me with texts and emails. Read the reviews on the BBB to find other people have had a similar experience. I am very disappointed in this company for their shady and unethical business billing practices. Buyer beware.