William H.
Pretty good customer service
Good customer service. Product is reasonable in cost.
Response from Physicians MutualOct 15, 2026
We appreciate your feedback. Please call us at 1-800-228-9100 if we can ever be of assistance.
The Physicians Mutual family is here to help you make confident decisions about dental insurance, life insurance, supplemental medicare, retirement, and pet insurance. It’s what we’ve done for a long time. Since our humble beginnings around a kitchen table in 1902, we’ve never lost sight of what is truly important. That is, taking care of our customers like family. Empowering people like you — from all walks of life — to enjoy the financial security they deserve. That’s what Insurance for all of us is all about.
Physicians Mutual (physiciansmutual.com) has 207 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 27 reviews with 4 stars · Clear filters
William H.
Good customer service. Product is reasonable in cost.
Response from Physicians MutualOct 15, 2026
We appreciate your feedback. Please call us at 1-800-228-9100 if we can ever be of assistance.
Donna
As an agent who sells the dental/vision plans only, I feel the need to make sure the public recognizes what these reviews make abundantly clear...did you work with an actual agent, or did you just buy it online without any qualified help? And I don't mean calling the company to purchase it. As an agent, I feel responsible for the products I sell as well as making sure the product matches the client's needs AND they understand what it will/won't cover. If you choose to do this on your own, ASK, about the important features and benefits, such as coverage limitations, and recognize that you likely don't understand insurance speak because you do deal with it every day like we do. Do the research on what you've purchased and if you're not willing to, that's on you.
hans W.
I've been with Physicians mutual life insurance for years for the life insurance as well as Dental. I've never had a problem with claims nor their customers service and they usually answer the phone right away. As for as the dental I knew and understood that they would pay a certain amount for major dental work based on how long I've been with the plan. They pay very well for preventive care such as cleaning and X-rays and more with no waiting. This policy has been great for me because I've saved thousands on my crown and a Bridge. Having a Dentist office that's willing to file the claims and making the call to verify the benefits is very important because it takes away the stress of trying to figure it out myself. I've had great success and I've gotten my money worth by holding on to my policy and maximizing the savings.
Response from Physicians MutualJan 13, 2026
Thank you for sharing your experience and for being a Physicians Mutual customer. We’re glad to hear our dental insurance coverage, along with our customer service, have provided value and peace of mind over the years.