Physicians MutualReviews of physiciansmutual.com

Response from Physicians MutualJun 15, 2026

We issued written notice advising of a premium increase as part of a statewide rate change. This policy provides benefits for covered dental services and allows for premium changes based on overall claims experience. While we understand rate increases may be frustrating, you were not singled out, as this change applied across all policies of this form and class in this state.

Response from Physicians MutualJun 9, 2026

For over 120 years, Physicians Mutual has focused on taking great care of customers earning us a 95% Customer Satisfaction Rating. We are sorry to hear we have not met your expectations. To address your specific claim concerns, we will need to work with you directly for privacy reasons. However, an explanation of general insurance operations may help address a few of your questions. Our Dental policies do not restrict customers to a network. However, we highly recommend network providers to be considered and used as customers realize an average savings of 36% in the billed amount when doing so. This limits your out of pocket expenses. However, Physicians Mutual pays up to the amount shown in the schedule of benefits whether you choose a network provider or not. If you feel we have made a mistake on the processing of a claim or have other questions, please call us.

Response from Physicians MutualMay 28, 2026

We have been delivering on our promises to customers for over 120 years earning us a 95% Customer Satisfaction rating. Coupled with our exceptional financial strength, Physicians Mutual works hard to earn our customers’ trust. For privacy reasons, we are not always able to share explanations or responses on this forum. In those cases, we try to work directly with our customers to resolve matters. Feel free to give us a call if you have any additional questions or concerns regarding the benefit payment. We can be reached at 1-800-228-9100.

Response from Physicians MutualMar 30, 2026

We are sorry to hear you are not satisfied with your dental coverage. As a company that has been in business since 1902 and holds “A+” ratings with A.M. Best and Weiss Ratings, we listen closely to customer feedback. We would appreciate the opportunity to review your entire claim(s) with you. If an error in claim processing occurred, we will resolve it. If the dentist billed incorrectly, we may be able to assist. As importantly, we will assist you with maximizing your benefits and sharing how to take advantage of free pretreatment estimates eliminating any billing surprises.

Response from Physicians MutualMar 24, 2026

Thank you for your feedback. While our name reflects our early history of providing coverage to physicians and surgeons, Physicians Mutual was not founded by doctors. Since 1902, we’ve grown to serve customers from all walks of life and remain committed to taking great care of those we insure, earning a 95% Customer Satisfaction Rating. If you’d like to talk more about your experience or future insurance needs, please call us at 1-800-228-9100.

Response from Physicians MutualMar 2, 2026

For over 120 years, Physicians Mutual has focused on taking great care of customers earning us a 95% Customer Satisfaction Rating. If you would like you discuss how we could help with your future Insurance needs please call us at 1-800-228-9100.