Jeremy
experimental treatment, unhelpful support
The research looks promising on P. Acnes phages and they seem to have actually researched this product, however, they claim no one in their study had adverse reactions or a "purge" when taking the product. I had a horrible breakout when starting this, worse than I've had in many years, but I kept using it for 2 months because their support told me to keep using it and that my skin was purging -- contradicting their study. Breakouts continued past 2 months, so I really don't think this is a normal purge. They also say you cannot use other products with their serum because it reduces the potency, and when I asked which particular ingredients to avoid in other products, they gave me no answer. I think this product is not actually well formulated and is not a good application of the promising research on this (if you're curious, DOI: 10.1128/mbio.00279-12). Also, their business practices are suspect (see other reviews). Unlike every reputable skincare company, they don't remind you before charging you for a renewal -- i.e. they don't give you a chance to cancel before just charging you $100 for the next shipment. If you want to try Phyla, be aware this is a very experimental acne treatment, and the company is not as responsive and helpful as they seem to be. I would not recommend this to someone who doesn't have a dermatologist to consult with through the process.