PhotoBizReviews of photobiz.com

I had a question that I posted in their online chat, not only did I get an immediate response, but someone called me within 10 minutes to assist me in getting my website back online.

I've been with Photobiz for over 15 years and they continue to impress me with their website templates, web services and Customer Service Reps. There has not been a time when I needed something that they could not help me out with quickly and problem solve any issues or ideas I had with my website. A+ and 5 Stars all week long! I highly recommend them!

I had the pleasure of working with John and he went above and beyond in every way. He stayed on the phone with me for over an hour, patiently walking me through each step of updating my site and getting it live. Not only did he answer all of my questions thoroughly, but he made sure I truly understood the process so I could feel confident managing things moving forward. As someone balancing a very busy schedule as an LCSW and photographer, that level of support speaks volumes! John never rushed me, was incredibly knowledgeable, patient, and genuinely cared about making sure everything was set up the right way. THIS is what excellent customer service looks like. Thank you, John, and thank you PhotoBiz!

Wow! What can I say other than how stupendous and stellar my experience has been working with PhotoBiz and especially John K, Client Relationship Manager. John k is an absolute God-send for assisting with website building, invoices, tickets or whatever. No job is too big or small. I am fairly computer savvy but when John k worked with me on two website projects, he helped me all the way. I do apologize if I came across as remedial but I have learned so much working with John K as he always has a vision for my business even before I do. PhotoBiz is the best in the game and I plan to stay with them for years to come!

The customer support from PhotoBiz is no less than amazing! I brought up a concern yesterday regarding the loading speed of my homepage, and PhotoBiz immediately addressed it. I was not sure if my concern was trivial - like asking the dealer to make a 100 mph car go 105 mph. Nevertheless, PhotoBiz assigned an engineer to review my homepage (landing page) and optimize is it for mobile loading. After reviewing my homepage, the support engineer sent me a detailed note indicating the former load times and then the load times after he made some modifications to the design of my homepage. The results were incredible! I was then sent a calendar link to review the changes with the engineer. We had the call, and he explained the rationale for his changes. After a few additional minor tweaks, I approved the updated homepage to go live. Most importantly, I felt like Photobiz listened to my concern - even if I wasn't sure if it was a serious issue. As a photographer, I am not familiar with web design and the loading metrics for mobile devices. I rely on Photobiz to make sure my website is running properly. They did a fantastic job! If you are a photographer, I highly recommend Photobiz to host your website. Most importantly as you revise your copy, branding, images, etc., you can make those changes yourself. If you need more help, you can engage Photobiz for a design consultation for a minimal investment. Great company! Thanks again Photobiz.

Jonathan, Jeremy, and the team at Zibster/PhotoBiz are outstanding! Any time I have a question, I get a quick response, and any time I need help on the website, they are quick to help. I recommend them to anyone looking for a user-friendly website!

In today's ever-growing technology landscape, a photographer's website serves as their digital business card. As I work to expand my business as a corporate event photographer in the Washington, DC area (and beyond), I am excited to share my site with future clients -- CEOs, marketing and, communications leaders, and top event planners. From the get-go, I felt I struck a very positive chord with Jeffrey, my project manager. I felt he understood what I was looking for, and I felt very comfortable working with him. I would strongly encourage any photographer looking to create their own website (no matter what specific area/niche), to work with Jeffrey and his team. Jeffrey and his team will not disappoint. Given the clients I'm trying to secure as I build my business, I owe Photobiz a great deal of gratitude.

Jasmin patiently and helpfully guided me through using a PhotoBiz tool I'd not used before. The service she assisted me in understanding will deliver the results I want. I am so grateful to Jasmin - and to PhotoBiz (which I've been using since 2018).