Dominique
I received the painting in time but I…
I received the painting in time but I am quite disappointed wit the quality. I ordered a watercolour but what I havr is so bizarre that I dont know what it is.
Response from Photo2paintingJul 6, 2026
Dear Dominique, Thank you for taking the time to share your feedback. We're sorry to hear that the finished painting didn't meet your expectations. We'd like to clarify that the artwork you received was created using watercolor, as ordered. Throughout the process, we shared the completed painting with you for review before shipping and, as with all of our orders, we offered the opportunity to request any modifications needed to ensure you were happy with the final result. Since we received your approval, we understood that the painting met your expectations and proceeded with dispatch.