Phone2Reviews of phone2.io

They overcharged us w/o explanation No response to our request for a refund within 14 days The software is glitchy, freezes, and the phone service is out for hours at a time Stay away!

Purchased phone2.io and still can't receive text verification even after almost a week of waiting. I've emailed 3 times and called 4 times to request a refund at this point and no one is answering me. Wouldn't work with this company again due to the terrible customer service.

Scam. Service is not as advertised. Not refunding.

SCAM - SCAM - SCAM Do not use this company. They offer you a lifetime package for one payment, but after 14 days they make you take out another subscription to enable SMS messages. They also say they offer a 30 day money back guarantee, they won’t give you your money back. They just keep giving you excuses after excuses and they won’t refund you. DO NOT USE THIS COMPANY

Unfortunately there isn’t a zero start rating. Do not use this company, they say they offer a 30 day money back guarantee. They don’t. I’ve been trying to get my money back from them as their services aren’t what they state. After 14 days they suspend your text messages unless you sign up for a further subscription as well. DO NOT USE THIS COMPANY.

Not even worth one star. If you use any words the insider to be “bad” they cut your service off. Fu ck that. Customer service is almost non existent. A total waste of money.

I had an extremely disappointing experience with Phone2. Not only did I encounter multiple, prolonged call and text outages that made it impossible to reliably run my business, but their support was nearly non-existent—some tickets remained unanswered for weeks. The features they advertise, such as call forwarding and Google contacts integration, were nowhere to be found, which felt blatantly misleading. Considering the amount of time I spent trying to get help and the promises made about upcoming features that never materialized, I cannot recommend Phone2 to anyone looking for a dependable, feature-rich communications solution.

This company falsely advertises that you can send text messages. You can’t. They also advertise that you can integrate with Hubspot. You can’t. Also, if you port a number in good luck getting it ported out. They don’t provide you with and account information and it’s not available in your dashboard.