Phone2Reviews of phone2.io

Response from Phone2Aug 4, 2025

Hi George, I’m so sorry for the frustration here. I promise this isn’t a scam, and we absolutely want to make it right. Phone2 numbers are not typical VoIP. They’re issued on an IoT wireless backbone, which is why most banks like Chase, Wells Fargo, and CapitalOne accept them for 2FA. We’ve helped thousands of users abroad stay connected to their banks. That said, some banks can be inconsistent — and in rare cases, it can take 24–48 hours after setup for your new number to fully propagate across carriers (we don't issue burner numbers, only new ones). Please email us your username to [email protected] so we can look up your number class and issue a refund if needed — no hassle at all. We’re here to help and want you to feel good about how this ends. ~ Phone2 Support Team

Response from Phone2Jul 28, 2025

Hi Matthew, we're really sorry this has been your experience. We definitely don’t want anyone feeling stuck without support. We have several channels open: - Email: [email protected] (fastest) - Facebook DMs Could you please send us a message at [email protected] from the email you used to sign up? We’ll prioritize your case and make things right ASAP. Thanks for your patience!

Response from Phone2Jul 8, 2025

Hi Kitty! Thank you so much for taking the time to share this thoughtful feedback. It means a lot to our team to hear that you felt supported, especially as a low-tech user, and that you are enjoying Phone2 over Skype. We’re here anytime you need help, and we’re grateful you’ve trusted us to keep you connected while abroad. Your note truly made our day! ~ The Phone2 Team

Response from Phone2Jul 6, 2025

Hi Jenna, so sorry to hear this. We want to help right away. 2FA codes are a major use case for our users, and we keep a keen eye on all banks and services to ensure support. We’re unable to find your info here, so please email us at [email protected] with your account email or username so we can check your logs. Sometimes, if your number was recently ported in from a VoIP provider, it can take 2–3 days to propagate across carriers to show up as “wireless.” We can also swap your number immediately if needed. We’re on standby to fix this for you. Thank you for giving us the chance to make it right.

Response from Phone2Jun 22, 2025

Hi there — we're really sorry for the confusion. WhatsApp is currently not supported on U.S. numbers, and this is mentioned on our WhatsApp help page. We do support 2FA from all major U.S. banks and online services — the only exception is WhatsApp (Telegram, WeChat, Viber, etc all work). We’d love to take another look at your account and help — could you please DM us your username or email so we can locate your request? Thanks again for trying Phone2. We’re here to help however we can.

Response from Phone2Jun 22, 2025

Hi Mariana — we’re surprised to read this, as Phone2 works with virtually all banks and major platforms. If you’re having trouble, it may be due to how the number was entered — did you select “mobile” instead of “VoIP” when adding it? That usually makes all the difference. We can’t locate your account from this review, but we’re more than happy to help or refund you immediately. Just email us at [email protected] and we’ll take care of it. We’ve also been processing a surge of Skype ports recently due to the shutdown — so apologies if our response time was slower than usual. We’re on standby now and ready to resolve this for you.

Response from Phone2Jun 6, 2025

Hi Catrina, it looks like you’re trying to sign up for the promo via the app. Due to updated in-app purchase policies (from Apple & Google), sign-up is only possible via the website. Please uninstall the app, go to checkout.phone2.io to sign up, then reinstall the app. We’re here to help — please write us at [email protected] so we can get you set up properly.