Phone2Reviews of phone2.io

Initially had some issue with the set up but customer support was able to help me fix my issue and resolve. 5 stars for customer support team!

I've been using Phone2 for the past 3 months, and it’s been an interesting but largely positive experience. We finally made the switch to an all-cloud phone platform, ditching our old desk phones entirely. The web app was the key to this—it's straightforward, clean, and made inviting my team a breeze. Just a few clicks, and everyone was set up. Now, let’s talk about porting. My first port took a pretty slow 3 weeks, which was not ideal. But my second port on October 15th was done in 2 days, so credit where it’s due—they’ve improved. Support mentioned they’ve switched to a new porting provider, and I appreciated the heads-up. I'll port my other 6 numbers over from RingCentral. What stands out about Phone2 is that it’s trying to do something different in a sector that hasn’t changed much in a while. Regular updates in the background (yeah, I notice) show they’re actively developing the platform, and it’s clear they’re not just resting on their VC-backed laurels. Overall, it does the job I need it to do, and that’s why it gets 5 stars. It’s not perfect, but it’s solid, and if you’re looking for a cloud-based phone solution, it’s worth considering.

I signed up in July 2024 and since then have used my new number on various occasions. I did not have any issues registering my new number or the sign-up process. I reached out to support on two occasions and received a reply promptly. I am very happy with their service and the unbelievably good deal they offered.

These guys seem to be in their early days of launching their service. That said, they provide a really differentiated service at an excellent price. I had a few glitches getting it set up right, but they helped me sort them out and it seems to be pretty reliable.

I initially signed up for Phone2 as my business phone solution, but my experience started with a few hiccups that led me to request a refund. The hiccup was that I could not find the app in the App Store. Despite the rough start, I was impressed by their responsive customer service, which answered all my questions within 24 hours, a reasonable timeframe given my needs. I don't require phone support, so the email support works well for me. When Phone2 released their new web version, I decided to give them another shot, and it’s been a solid and reliable solution so far. The web version is easy to navigate, and it integrates well with my day-to-day operations as a mortgage broker. I ported in one number, which took about 10 days. I’m planning to port in more numbers soon, which shows my confidence in their improved service. Overall, a good business phone solution that fits my needs.

Everything is working just fine! Had to make a phone number change and the Phone2 support reps were able to make this happen. They were prompt to respond and got the number change taken care of quickly. So far so good!

Decided to leave nextiva for phone 2 and so far the onboard was easy as can be and fast. Waiting for my number to port and testing things out. I'm thrilled with the price and the ease of use and the fast customer service response to my questions. Excited for the Zapier integration. Go phone2!!!

for $130, you can't beat it for LIFETIME access, can text AND call (can text pics too) - this is great. Can't beat the value of this!!!! Do yourself a favor if your business does telecommunication - and get this!!