Phone.com Reviews | Read Customer Reviews of phone.com

Phone.comReviews of phone.com

3.6232 reviews
Computers & Phones
625 Broad Street, Newark, New Jersey

Call Directions Website

Phone.com

About Phone.com

Phone.com helps small businesses stay connected to their customers, wherever work takes them. We provide business phone service designed for owners and teams who need to answer calls, follow up on messages, and make it easy for customers to reach the right person.With Phone.com, businesses can choose a local, toll-free, or custom number and use it across mobile devices, computers, and compatible desk phones. Calling, business text messaging, voicemail, video meetings, and flexible call routing help teams manage conversations throughout the day. Businesses can set greetings and schedules, forward calls, and direct callers to the person or department best equipped to help.Every business handles calls differently, so Phone.com offers options that fit different ways of working. Our mobile apps let team members use their business number while they are away from their desks. ProSIM adds a business line to a compatible mobile phone using the cellular network and native dialer. For businesses that need help answering incoming calls, Live Answer-Connect provides professional human receptionists, while AI Receptionist can answer common questions, route callers, and schedule appointments.Having served more than 50,000 small businesses, we understand that choosing a phone system involves more than comparing features. Setup, flexibility, and access to support matter, too. Our goal is to give businesses practical communication tools that are easy to use and can adapt as their needs change.Whether you work independently, manage a growing team, or spend most of your day with customers, Phone.com helps you keep business conversations moving. Learn more and explore your options at Phone.com.

Phone.com (phone.com) has 232 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Website: phone.com
Category: Computers & Phones
Location: Newark, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 57% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Computers & Phones, New Jersey

Phone.com reviews

Showing 146 reviews with 5 stars · Clear filters

Cliff O.
Oct 3, 2025
All was just terrific!
All was just terrific!
Report
Firuz A.
Oct 3, 2025
Amazing
Amazing service,
Report
Dalton C.
Oct 2, 2025
Easy setup
I can be technologically challenged at times, Jason Cruz , made things super simple and helped answer every question I had. We are now using this service to collect bol’s And time sheets from employees. No more chasing down papers lying in trucks. Thanks so much for your help!
Report
Oliver N.
Aug 21, 2025
I have been a partner of phone.com for…
I have been a partner of phone.com for over 10 years. What impresses me the most about Phone.com is how consistently great their customer support service has been for me as a partner. They've always been able to answer my questions on the spot. Most importantly, Phone.com listens when I have challenges on my side and have always been quick to suggest and implement knew processes to accommodate my specific needs. They've always acted as a true extension to my team, which makes me look good in front of my own clients. I had the option to go with bigger VoIP companies with more bills and whistles, but I chose Phone.com for what mattered the most to me...Great customer service at every level Ollie North CEO/Founder Expert VoIP Solutions, LL
Report
Joyce R.
Aug 18, 2023
SAVED MY COMPANY!
I don't understand all the negative review's when I got the best customer service ever! Tirthraj and the team at Phone.com are the best. They work very hard to satisfy their customers. I have been a long time customer of Phone.com. Many times I have had trouble paying my bill. They usually work very hard to help me keep it. Unfortunately, I recently lost my business 800 number because I couldn't afford to pay my bill again, this time it was too long. I have had that number for years and it was published everywhere. I don't recommend not paying your bill cause you run the risk of losing it. Sell something, anything, but pay your bill! It definitely hurt my business when I went to run ads and that number was all over the internet. No way can you change decades of publishing and sharing of that number. In both print and online. I really want to thank everyone for getting my phone number back as it was in the process of being assigned to another company. Blessing to you all. Phone.com is the best company for your business.
Report
Dubi R.
Jan 22, 2023
This is the best thing since sliced…
This is the best thing since sliced bread. Plus it is the most kept secret. I was teasing Alexia to find my phone. It did with your app. I will use it all the time now. Thank you!
Report
Lee M.
Feb 10, 2022
happy with phone.omc
We were very happy with Phone.com. Fees were as described. Customer service was excellent. When we had a minor issue it was quickly resolved. I recommend this company.
Report
David
Sep 24, 2020
Love the service
Love the service. It was a great way to keep our business feeling professional when we all were working remotely.
Report