PholohReviews of pholoh.us

Bad quality fast shipping but everything from the color to the quality of the heart it’s just bad , asked for a refund and haven’t even got a email back like???

I sent back items for exchange 3 weeks ago. They took my clothes and my money. No response.

On top of AI answering my emails instead of an employee when I tried to get a refund, I sent me clothes back over 2-3 business days ago (as they told me) to get my refund. Smells like a scam…

I have not yet received my order, ‘nor do I have any information about it. I ordered it back on July 26th, and have not had any updates on shipping or delivery since then. When I try to track it, all it does is transfer me back to your website, or forwards me back to the shop app where it only says that the package is “on its way”. Its been on its way since the 26th of July. I’m not irritated with the delivery speed, I’m irritated with the lack of updates I have received. Considering the fact that I spent $200+ on it, I want to at least be updated on delivery status. If you could please inform me on my package’s status, I would greatly appreciate it.

Got multiple spam emails 10 minutes after ordering

Hi, I’m reaching out because my package still hasn’t arrived, and it’s now been a week since it was supposed to. I’ve been checking the tracking, but I still haven’t received it or any updates explaining the delay. I’m pretty disappointed and would appreciate it if you could look into what happened and let me know when I can expect my package. Thank you.

One of the worst online shopping experiences I've ever had. Ordered half a dozen products as a part of a big sale. Got a order placed notification. But the brand failed to hand it off to ups. After over a week without updates I reached out and they ensured me they would resolve it and get my products sent out. Another week passes and no update or further tracking information was given. After reaching out once more they just sent me a refund and told me to reorder it. I responded because that's not what I wanted. I just wanted them to reship the products like they said they would. I didn't ask for them to refund me. They assured me they would do that but had already processed the refund. And I have not heard from the brand again about any further updates on my order after staying they'll still ship it and send me my tracking info almost a month later. The refund has now posted. But all of the products are now sold out in my size.

The delivery has taken over one week extra and I want extra clothes for the fake 5-9 day range