PHLURReviews of phlur.com

Items ordered 17th August, I’ve since had no updates or any items delivered. No response from the emails sent, and the site is no longer available.

Ordered Aug 3. Kept checking tracking. On Aug 19 I reached out and asked when i could expext my package as all tracking showed is "in transit to next facility" repeatedly changing facilities every day. Very sus. I was told "hold on honey its on the way". Asked for refund about six times since, have received no response since Aug 19. Says delivered today Aug 27 but nope nothing here. Made a fraud claim with my bank.

Scam - take your money and don’t deliver

I ordered the duo scent on the 1st August and on the 17th emailed them asking for updates on order . No reply . I then messaged again on the 21st again no reply . This morning I have been informed that my parcel was delivered to my address yesterday 25th . I haven’t received anything . They do not answer any emails . Don’t order from these people as they just ignore you. I will now have to dispute the payment with my bank.

My Order never even arrived. i ordered it over 2 weeks ago still isn’t here i contacted them and they say it has been “fulfilled” i have tried to contact multiple times to say i don’t have this and no response, i have had to dispute the payment with my bank

I ordered the vanilla duo sampler, and received a single bottle of an item that I did not order, that also had a different company name—Roxelis. The package shows it was manufactured in China, and it smells HORRIBLE!. Contacted customer service with order number 11491M172157, photos of the product, the mailer it came in, and even the box. Finally got a response after my second email. The runaround started with their first reply. They wanted the number off the inside mailer. There wasn’t one! Then they wanted smaller photo files. Then I got no reply at all. Definitely a scam.

I purchased Phlur’s Missing Person Eau de Parfum after enjoying the oil — The oil soft, subtle, and lovely, but far too faint. I expected the EDP to offer more presence and longevity, especially given the price point. Unfortunately, the perfume was so weak it was almost non-existent. I sprayed it multiple times and still couldn’t smell it — and neither could my husband. There was no projection or lasting power at all. For an “Eau de Parfum,” this performed more like a barely-there mist. Really disappointed. A lovely concept but let down by the complete lack of presence. Would not repurchase

Horrible customer service, purchased their missing person perfume and it smells so bad, it's incredibly cheap smelling. I tried to return it but apparently they don't accept returns ok fine lesson learned. This product is so bad I can't even give it away, I work with 30+ woman and they all hate it as well. Into the trash it goes.