Pharmacy AsdaReviews of pharmacy.asda.com

I have had my mums prescription transfered to Asda chadderton and whilst we're excellent at first they are now terrible the last four visits the queue is that long only one serving Today went in waited half and hour in queue whilst 1 served and5 stood chatting when got them ag be served could not find prescription said got a text to say ready they said its automatic was on there system as ready the lady asked pharmacist who just looked at her as if tosaywhat you asking us for and carried on chatting won't be using them again after I finally get prescription which I did not get

I visited the pharmacy at st Leonard on sea Hastings on the 11/6/25…The pharmacist (Korean am sorry I couldn’t get his name)I noticed the pharmacist was exchanging words with a patient…I didn’t think much ..I politely told him how long I have been waiting and he replied me rudely..I didn’t expect that from a pharmacist …I know it was busy but he should not talk to patients rudely

The asda pharmacy is usually absolute dogshit due to the high waiting time based on the very slow computer system they use and the fact that they are understaffed. I would not recommend Asda as a pharmacy, because the Asda brand has become horrible lately. However, this 5 star review is specifically for Janet. She encountered an elderly abusive customer who held up the queue for everyone else. She took charge by explaining that he needed to call his GP, then ignored his tantrum and served everyone else in a timely manner. It is this kind of behaviour that prevents me from changing pharmacies.

Long waiting times, never a fully stocked medication hub...constantly understaffed with stressed staffed... being always told come back in half hour it might be ready by then!! Not any more thanks..worst in Thanet

Absolutely horrible 5 days 0 communication , am unable to cancel even thou I alredy had to purchase in other company Please do not waist your time and avoid ..am currently 130 £ out of pocket and 0 communication from them disgusting

Never buy from ASDA Pharmacy as a private customer. They charge you premium prices but treat you like an NHS patient. i.e. they don't answer calls or respond to messages and deliver the product you paid a premium price - late, if at all. There are better, more competitive chemists out there who will treat you with more respect.

They have failed to deliver my Mounjaro weight loss medication. When contacted, they said I had to wait 6 days for an “investigation” by DPD. I was expecting delivery on May 20th and the information said that the medication had to be refrigerated immediately. This has been 8 days so far and will be two weeks after the “investigation”. Surely the medication will be unusable by this point. This is my first attempt to use Asda pharmacy and will be my last. Back to Boots! UPDATE - Now 2nd June and I have had no reply from Asda . Their appalling customer service takes close to an hour to answer the phone and then only platitudes.

Have issue with order message sent last week and spent an hour on hold trying to get through to them. It’s terrible