Pharmacy Asda is listed under Pharmacy & Medicine.
Pharmacy Asda (pharmacy.asda.com) has 215 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Mac H.
Third time travelling to pick up my prescription, first time said the pharmacist was on their break so unable to help asked to come back later. Came back an hour later told they didn't have the item in stock and to return tomorrow. Ive come back tomorrow at a different time and they have the prescription but unable to issue it as the pharmacist is away on their break. Absolutely lousy service and a complete waste of time. I shan't be using them again.
C C.
I placed an order on 16th August and have still not received it. I have waited patiently and I still don’t have an answer. Also their must be a problem with their IT as I can’t even message them now! Totally unsatisfactory service.
Daniel
Absolute joke of a pharmacy. Absolute joke staff. Order, pay, don't receive goods. Fulwood Asda Store Customer Representative - Mr Drago the rude.
david J.
Always friendly staff who are more than willing to help. Friendly and caring every time thank you
Mrs A L.
Contacted this pharmacy on a Sunday morning with concerns over a 111 emergency prescription. Spoke with Sally and I could not be more complimentary with the service I received. She was courteous, highly professional and swift in her response to my worries, spoke with the pharmacist immediately and then put in place a plan of action which helped me enormously. If I could award her more than a 5 star rating I would. Thank you Sally for all your help. It was so appreciated. Kind regards. Annette.
Mrs S P.
Went to pharmacy and there was no other person in front of me, checked medication was in stock, came back and said yes in stock be ready in 40 minutes !! Staff were just standing in the back chatting
Heidi M.
When ordering medication they advise orders take 2-3 days, then you get an email saying its taking up to 8 days. Finally you get an email to say delivery will be within a 5 day window and you must stay in for this entire period because if you miss it then the item is returned to the pharmacy and you lose your £185!! Their phones are ni longer manned and so all communication is via email which takes several days to respond to. I have since swapped to Ashcroft pharmacy, who process and deliver within 24 hours, quoting a 2 hour window when you need to be available. They answer the phones and care about the customers. I have been discussing the Asda experience with friends and work colleagues and we all have had the same appalling experience of them!
Phillip D.
Collecting Prescriptions. Several times I have gone to ASDA in Holles Street in Grimsby. It is either they haven't received the prescription from the GP, or not in stock. When it does arrive later (nearly a week on their system), it takes at least 2 hours before the medication is ready to pick up. This is getting beyond the joke and needs a review on the digital system and their way of organisation of making up the packages of meds for collection. There also needs a deputy chief pharmacist there, that can review the meds collected and signed off to get through the amount of scripts quicker. Though moving to someone else to get my meds in the future and collecting my script and hand over. The digital system is a joke in addition to this debacle.
