Jenn R.
expensive shipping
Easy checkout process. Waiting to get my package especially since it was $45 to ship each. Silly me, shouldn't have forgot a ring.
Response from PharahSep 5, 2023
Hello Jenn, Thank you for taking the time to share your feedback with us. We appreciate your input and apologize for any inconvenience you may have experienced regarding the shipping cost. We understand that the $45 shipping fee may seem high, but we would like to clarify that it is a part of our Ambassador Program. As a participant in this program, when you purchase a piece of our pure gold or silver jewelry, you are entitled to complimentary shipping. This unique offering allows us to ensure that our customers receive their exquisite jewelry pieces safely and promptly. For all other orders from our store, we are pleased to inform you that shipping is entirely free. We value your support and look forward to serving you again in the future. If you have any further questions or need assistance with anything else, please don't hesitate to reach out to our customer support team. We're here to help!