P.F. Chang'sReviews of pfchangs.com

First time eating here in years with my sister. She told me her experience a year ago and it was not pleasant. The food was dry and no sauce. We were all set to enjoy BUT, the food was dry, beef was dry with a little coating and up surge cost for fried rice, bland. Just pitiful!

The first time we tried PF Changs a few months ago, we were served greasy, poor tasting food that made us nauseous. Even the server understood when we showed her what the dishes looked like. We returned the food, requested a refund, and gave the server a nice tip for her time. Last weekend, we took a chance and tried a different PF Changs location. Not as greasy but still sub-par. We were offered fried rice with our orders and accepted (thinking it was just part of the entree). Also, we were offered what seemed like free soda refills by the server. The server was happy to keep pouring our sodas even when we didn't ask for them to be topped off. Well, when we got the bill, we found that they added an additional $4.00 to each entree as an upcharge for the fried rice. There were also several upcharges for the soda refills. These upcharges were not disclosed anywhere on the menu or by the server. Our bill was ridiculously high for gross, fatty, poorly made food. We asked them to remove the upcharges because we would not have ordered them had we known about the crazy prices for the bland fried rice and the refills. They gave us a hard time and basically acted like we should have known. Again, these charges were not disclosed anywhere, and we even reviewed the menu with the server and the manager. They didn't say anything except for this is their policy at all PF Changs. No apology. They acted like we were in the wrong. What a scam. I am certain they hide these upcharges in the bills and people either don't notice them, or they are too shy or embarrassed to address them. PF Changs is guaranteed to make an additional 25% to 50% in sales by offering these and not disclosing they cost more. Also, the servers get bigger tips by adding the upcharges. Then they act like jerks like we should know what their unwritten policies are. So, make sure you compare what prices are listed in the menu to what you actually get charged - they will hide the extra charges in the cost of the entrees (no line-by-line transactions). Total scam. We will never go back. Also, Panda Express is a million times better and for a lot less money! Go to Panda! You'll enjoy it so much more!!

If I were you, I would triple check your balance when you receive the bill for your meal. I was charged $30 extra for no reason. It took 4 days to get my money back and this was after 2 phone calls to the restaurant. I spoke with the manager and he was very dismissive, almost like he could not be bothered to help me. The server and the manager knew what they were doing, which is why they did not care. If you decide to dine here, don't trust them and make sure you are getting charged the right amount for your meal. This was at the Hillsboro, Oregon location.

We had a rather large party for dinner and Horatio handled it perfectly!! He was on top of everything! My family and I will be back!! Thanks again Horatio!!

Service was horrible the food was awful and cold. I was wondering why we were the only customers in there on a Friday night! $195.00 later never again..

P.F. Chang corniche area, Kuwait. Great welcome from the reception area , host Laxmi, Manager Katrina and Server Srijana. Professional staff, excellent eye contact, provided excellent explanation of dishes which helped us choose per our taste. The manager was so considerate and asked for our feedback which implies to her attentive care to the customers. Overall Excellent experience and this is my second time within two weeks. Definitely will recommend it to our friends.

We had an amazing meal at P.F. Chang’s last night we ordered Mongolian Beef and Kung Pao Shrimp both were delicious. Our waiter Evin was excellent and extremely helpful. We will definitely be visiting again

I ordered for takeout and found that the chicken and shrimp were raw and uncooked in all the dishes that were ordered for the entire family. In addition, the rice was hard and dry with little to no sweet-spicy chilli sauce provided in order to mask the taste of the distasteful, improperly cooked meals that were handed to me. Will not be ordering takeout from this restaurant ever again.