Pexuniverse.comReviews of pexuniverse.com

They never shipped my order. I called a week later and was told that they had put my order on hold because my billing address was different than my shipping address. Umm, I have online orders sent to my office on a daily basis. Its really quite a common practice. The customer service rep asked me for my credit card and bank information over the phone. I'm not sure why she would need that since my payment had already processed. It smells like a scam to me. They had my money, but didn't want to ship my order. I'll never do business with this company.

Fast shipping, great product and easy to install.

Purchased two pumps from them. Had a problem with the pumps, which have a 2 year manufacture's warranty. The manufacturer insists you seek remedy from the seller. This seller could care less because they are not "Authorized Sellers" for most of the product that they sell. The thinly veiled excuse they used to deny the warranty replacement, which I had and RMA# for was that the sticker on the pumps indicated that they were manufactured more that two years prior to the date of claim. The warranty is two years from the date of sale. Total fraudsters. Stay away, pay more if needed, wish I did.

Good luck getting them on the phone. Their customer service rep [name] is rude to the point of arguing with you. They are one of the lowest prices yet I would much rather pay a bit more then deal with attitude.

To my surprise, it was no problem at all and the staff was probably the most helpful and courteous I have ever had the pleasure of dealing with.

Web site setup well, competetive pricing, great customer support.

Very easy to find products I was looking for. Good Descriptions.

Site was easy to navigate. Had the parts in stock that I need and great descriptions and supporting manufacturer information. I have bought 8-port Copper Plumbing Manifold, it was delivered prompt. (EXTREMELY HELPFULL!!!)