PetyfyReviews of petyfy.com

I ordered a dog jacket on 12/16/2020 my card was immediately charged but to date, it is now 12/31/2020 and no updated tracking or shipping info. DO NOT buy anything here.

Horrible company to buy from. I purchased 3 items 11/16/2020 never received the items. I emailed the company they did apologize and ask if I wanted a full refund or to have the items reshipped. Since they weren't going to arrive for christmas I asked for a full refund 12/17. Never received the refund, I emailed again on 12/24, they said it was being processed. 12/31 and still no refund. Very disappointed!

Bought a dog jacket in November- no jacket, no response to calls or emails- nothing. They took payment out of credit card within 12 hours, but no word, no jacket since. A total scam.

I ordered 2 dog coats and have not received any confirmation email or tracking numbers for my shipment, but my credit card was charged right away. I tried to call but you have to email and no response to 2 emails. DO NOT DO ANY BUSINESS WITH THIS COMPANY! THIS IS JUST A SCAM TO RIP OFF MONEY!!!

HORRIBLE!! Can never reach anyone through the 1-888 “customer service” number, all recordings directing you to the “office” email where they do not respond! NO PRODUCT EVER RECEIVED - it’s been about three weeks and NO tracking data since they do not provide any CARRIER data! So far, they OWE me $$$ or product, I just want a refund now!

I had a problem with my order and after numerous emails and phone calls, where you are NEVER connected to a real person, have yet to receive a response from anyone. I just want to exchange my item for a different size and have had no luck! Terrible customer service and very frustrating. My advice is to avoid this company.

I purchased a vest that did not fit my dog. The company makes it impossible to return. Awful customer service. They provided a mailing address in Austria if I " insist" on return, but they generally declined it. Not a company worth anyone's support or your money given the way they treat customers.

This is a very dishonest company. They do not send the backpack, is a scam to give you this ugly harness. That’s what you are actually paying for. There are No backpacks. They move their sites around. The sites are all under a year old. There is no backpack. They are scammers. They will use PayPal to make them seem legit. They are not! Always check these websites and when they purchase them! It’s usually under 6 months. They let it expire and then they move onto a different web address and change the name of the store. It’s just another type of pyramid scheme. You will never get the backpack they will give you another item and then they will say that this item was sent by accident. And I noticed the reviews on here are false all the good reviews are written by people that work at the company or the person that owns the company themselves. The good reviews are not actual real reviews written by customers. All the customer reviews are the ones that are angry yelling and upsetI’m here. All the one star reviews are the real reviews. Trust pilot needs to go back and look at the reviews and who they’re coming from because I can guarantee you the five star reviews are not from real customers they are from employees I hope trust pilot takes down the fake reviews on here