PetyfyReviews of petyfy.com

Product ordered 2 weeks ago. 3rd party Shop app to track shipping is useless. Product clearly shipping from overseas. Email to customer service unanswered after 3 days. I’d have left zero stars if it were possible. I’m sure product will show up one day but if you’re anxious, don’t bother.

Ordered a coat for my 55 lb dog. Went by the measurements, said a large. I waited a long time, paid way to much money for it and it won't fit my 12 lb cat. I wrote to them and they wrote back telling me they needed to speak to someone about it. Haven't heard a word. I am contacting the BBB.

I ordered and received a dog coat. It was too small. I contacted Petyfy who said to keep the smaller jacket and donate it to someone. They said that they will send the next larger size at no coast to me. I am still waiting for info on this. I have sent numerous emails and tried their Chat service to no avail. Customer service is terrible. Totally frustrated.

Only giving one star because I’m forced to give it. I placed an order on 12/10 ORDER PETYFY#30183 . Was given an order number and tracking number. Yet the tracking number goes NOWHERE!! Tried emailing this company several times without response. Wish I had seen these reviews before ordering. Will be calling my credit card company to report fraud/scam. Do NOT buy from this place without a doubt a scam!

I I ordered the winter waterproof coat that doubles as a harness for my golden retriever puppy. I placed the order on 12/1/2020. I got a tracking number, order number, and the money came out of my account. I haven’t received the product yet. I’ve emailed and done the online chat system multiple times now with no reply back. And when I track my item, it’s just a mess. Last it said 12/28/2020 Item will arrive on time, then it didn’t arrive. 12/29/2020 Item will arrive late. It hasn’t updated the time stamps since then and at this point I just want my money back. I don’t even want the coat anymore since this has been such a hassle and a headache.

I purchased a back pack style dog carrier for my 3 legged poodle. It lasted a week and the straps detached from the back pack. Complete junk. impossible to fix. What a waste of money.

I think this company is a scam! They take your money and you get no product. I ordered beginning of December and still don't have my item, yet they have my money. Don't order from them if you work hard for your money like I do. Your better off shopping local.At least you leave with your product you paid for. I'm sick of being ripped off by these so called companys !!! Word of mouth is everything people! Lets shut them down! Stop giving them our money and shipping money !!!!! These people are scam artists! I have already accepted that I will never get my items I have ordered from them. I just hope they had fun with MY MONEY ! I hope you spent my money well ! My order # 29303 through petyfy doesn't help me find my order! Thanks for ripping me off prtyfy ! Your just one of many ! Annette BECKETT

My experience was the WORST! ZERO is my rating! Had I known that the item was not only made in China, but shipped from China, I would not have purchased it. In addition to taking 23 days to arrive, my 2XL dog jacket was way too small for my 35 lb terrier. I needed 5 more inches for it to meet on her back to zip! I took all the measurements prior to ordering, and matched her measurements with the size chart. She was between sizes, so I ordered UP. DO NOT BUY FROM THIS COMPANY...A REAL SCAM!