Valued C.
I wish I had read reviews before I…
I wish I had read reviews before I ordered. Terrible customer service, I can’t get a size exchange for the jacket I ordered, or a human on the phone to even talk with.

Petyfy is listed under Pet Stores.
Petyfy (petyfy.com) has 202 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Valued C.
I wish I had read reviews before I ordered. Terrible customer service, I can’t get a size exchange for the jacket I ordered, or a human on the phone to even talk with.
Donna J.
Ordered jacket in November, size was wrong took a month to reply said they sent another one on 12/29/2020 and today is 02/03/2021 and still don’t have it and they won’t respond!
Cori Maczko S.
DO NOT ORDER FROM THEM!!!! Ordered on 12/31/20 and they had no problem taking my money and then never sent the product. I have E-mailed 3x and I get no replies. Save your money and go to a local petstore. I believe this is a scam company!!!
MEL
I ordered a dog coat on 12/25/20. I followed their size chart, and the one that arrived on 1/13/21 was for a very small dog- not a standard poodle as I was expecting. I follwed their return instructions and filled out a form- got a form letter response on 1/14. On 1/23/21, I got a form letter response saying I could get a replacement or a full refund. I asked immediately for a full refund. They have not responded- I have now sent 3 more emails to their office asking for an update, and they never respond. This company keeps sending sales emails, but does not hae the courtesy to straighten out their mistakes. Noo professionalism. DO NOT BUY FROM THEM!
Robin
This company is unresponsive to emails and calls.
Tim M.
i have been asked to write a review by this company. however i don't believe they exist. ordered a product from them and never received it.
Zhang T.
Never ever buy anything from this company, please! We placed an order weeks ago but nothing happened. Nothing shipped, nowhere to cancel, nobody at customer service, but ads emails every day.
Karen S.
SCAMMERS!!! Placed an order that was acknowledged on 12/29/20. Money was debited from my account. Never received item and company has not responded to multiple emails...phone number provided takes you to a dead end. Shame on the social media platforms who allow scammers to advertise. DO NOT ORDER FROM THIS COMPANY!!