Pet TreaterReviews of pettreater.com

So after a few months of being subscribed I’m going to terminate my subscription. I’ve been checking on my last box and I got charged for it but then it shows it shipped and it’s waiting for the package at USPS as of 6/7. A couple days go by and I send in email asking for the status - no response. I sent another one last night - still no response. I also got charged and I’m just going to look for another box that’ll be consistent. Its ridiculous that they don’t have a customer support number because the cancellation number and even THAT they don’t pick up or answer.

Subscription for 2 Danes. The toys are not durable enough for these 2. Snacks and treats are fun, good quality. It is nice they are not always sample sizes. Over the past year, shipping has been hit or miss. It seems to be more stable in the last 2 months. I unfortunately meant to cancel our subscription before renewal, but was unable to cancel due to missing the date by 1 week. I wish there was a billing reminder that was sent out! The boxes seem to be great for smaller or average sized pups, just not for our sized monsters. I would recommend the boxes to others. Thanks Melissa & Mosely Burns

I signed up for a year, and throughout the year I had to keep changing my preference from small to medium sized dog. As some months giant bones or toys that were made for a hampster showed up. My dog is only 23 pounds but a rough and tumble little guy, and I wish there were a better bracket for size appropriateness. My dog tells me how he happy he is. Some months he's over the moon and other months, he sighs and pouts. Of course any package that gets delivered he now thinks is for him! For the most part, I'm happy. But to be honest I haven't tried another monthly dog box subscription which I guess would only be fair. It's neat that they include a gift for the human, but two books, earmuffs and some other unmemorable items, I guess I would prefer a new collar, or some other snack he would eat. Don't get me wrong, the best were the over the door organizer, the retractable leash with light and the awesome fleece and velour blanket and last but not least a bandana that had mosquito repellent built into it...that actually worked! But then we received two dog dishes a month apart. Delivery used to be the beginning of the month and has now been pushed to the end of the month. One box was delivered unrecognizable crushed, muddy and ripped open, not the norm thankfully. Toys for a 23 pound dog and a 50 pound dog are very different I wish they would understand that and send size appropriate toys. But overall, I look forward to the delivery in hopes my dog is excited and love the goodies inside.

The items you get are the same quality as bark box or all the other services out there. One interesting part about pet treater is they offer items for humans. These items are often geared towards women and being a single guy i throw them away. Im going to look into other services.

Our pet treater seemed a little heavy on human-focused things... I would have appreciated more treats and toys rather than little fillers like books or journals about dogs.

The boxes were so cute for the first couple of months (I signed up for six) however when I got my fourth box it barley had anything in it! Half of the amount of snacks and one cheap toy when there are usually two or three in there! I wish the boxes were more customizable as well since my dog is a really tough chewer and went through all the toys in such a short period of time.

I love the service. My main complaint is tracking. I will receive an email (or several) that my package is on its way. But wait... no, not really. They start their processing with the packing label and the package might not be completed for 2 weeks. By that time UPS has cancelled that tracking number and a new one is issued. It has been a consistent frustration for me. It doesn't seem like a very good system. Otherwise, my dogs look forward to the bright green box every month.

I've received this box for over a year now , I love this box and so do my pups . Just seems that every month it's lacking more and more . Before there used to be lots of treats and toys and now it seems like just left over things . I check other people's monthly boxes through social media and seems we don't get as much or great things then others and they have the same dog size . Doesn't seem far.