Marilyn and Ryne A.
Not as pictured and Lance was not willing to help.
I have been purchasing tags, collars and leashes from your company for well over a decade. One of my recent purchases (my last order), I ordered an orange collar for my male pitbull as PICTURED on your website. I received a hot pink, red, orange thing instead, completely different from the picture on your website. I phoned your company and spoke to Lance about this. He said that this is bright orange and it is what I ordered; that i had to pay to return it and they would look at the color (I guess my color knowledge is not good enough for them although I had previously worked at DuPont as a color matching specialist due to my keen eye in color variations). This is insulting. I am not going to waste my time and money returning this horrid color (which I am sure is what he is counting on); but I will NEVER order from your company again. I will purchase from the competitor from now on for my three dogs (and all of my pets). Thanks for the insult and waste of time and money.


