PetSwagReviews of petswag.com

I ordered the size XS (the smallest size offered). As I thought, it is too big for Lily. She is a 5 month old Bedlington Terrier. She will grow into it, but so far we have not used it. It appears to be substantial, material and design wise. I have always used Ruff Rider harness for my two other Bedlington's, but Ruff Rider no longer makes the lovely shearling lined harness. I want her secure in the back seat, incase of an incident. She is squeezed into her current harness til she grows into the new one. (4 stars for not offering a smaller size (XXS).

My wife and I ordered a Jax and Bones Napper bed for $139.10 in February. 10 days after I placed the order, no shipping notification, no responses to my e-mails, nothing. We had just brought home our Vizsla puppy so we needed a bed so we ordered from somewhere else and asked Petswag to cancel our order. The day that we canceled our order, Petswag sent an e-mail saying the bed had shipped. Well, that's great, but we already got another bed so we let them know that we were going to return it. 18 days later, still no shipping form so we informed them that we would pay to ship it back on our own. Well, a shipping label appeared that day (sensing a trend here). We returned it in mid March, have sent 4 e-mails to both the website and the owner himself and still have not heard back or seen our money back. I'm sure that many of you have had good experiences, but I would be VERY careful when dealing with Petswag. Why risk it if there's so many other places that you can trust? ---------------------- UPDATED REVIEW: The folks over at Petswag responded within a couple hours of me posting this review. Their customer service was very apologetic about what happened (no excuses which is always nice) and made sure they were clear when the refund would arrive. The package arrived exactly as they said it would. They sent me a check for the full amount of my refund and they also sent a care package for Scout, our Vizsla puppy. The care package contained a really nice Jax and Bones rope ducky, some treats and some poo bags. Thank you Petswag!

Item arrived and I was surprised on how small it was, I thought it would be bigger. It is really cute and our dog likes it.

Petswag is a great company. I have ordered from them twice. Once a dog bowl was broken when it arrived and they credited my account, no issue. They have great products. The one thing I would change is to have more American made products we know are safe for our dogs. Anyone ordering from Petswag is prob an animal fanatic...and you want to make sure the products are safe for a companions.

I was grateful and impressed with the communication exchanges I had with the company. They were most helpful!

I am happy that after a mistake for a collar order, PetSwag gave me a 25% discount. They want to take care of their clients and it's a very good thing! Thanks again!

I couldn't find the dog accessory I wanted anywhere, but PetSwag had it... It was definitely overpriced, but my pooch is stylin'.

Finding, ordering and receiving the PetSwag seat belt for my dog was very easy. The video on how to measure and fit your dog to the harness is excellent, especially since the directions on the package are difficult. Excellent product, shipped immediately and arrived in a very few days.