Kristy
I have had this product a little over a…
I have had this product a little over a year and it worked absolutely amazing, best investment ever. One day out of nowhere it stopped working. I reached out to customer service and they were super fast to respond after a few emails back-and-forth with pictures and letting them know what it was doing. They have replaced the entire unit which is amazing because their website says they only do one year replacement warranty. I had panicked but they took care of it and the complete process took less than 2 weeks. Highly recommended this product. You will free up so much time and the odor control is no joke!! You do not smell it unless you neglect the bag changing!!


