Amy
PetSnowy customer service is the best!!
Purchase my snowy last year. Everything works fine, my cats live it! The support team is great as they response my needs immediately! :)

Petsnowy is listed under Pet Stores.
Petsnowy (petsnowy.com) has 131 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Amy
Purchase my snowy last year. Everything works fine, my cats live it! The support team is great as they response my needs immediately! :)
Jay
I bought the litterbox and shipping only took half a week! I also broke the filter on my litterbox and the customer service team replaced it for me for free right away!
Joey W.
I bought the deluxe set and my furry babies are loving it.
Everything happens For a R.
As a proud cat mum to 6 fur babies (that’s 24 paws!), I can confidently say the PetSnowy Automatic Cat Litter Box is an absolute game-changer! From lightning-fast shipping to arriving fully assembled, setup was a breeze. Simply plug it in, attach the filter, add your litter, and you're good to go! The self-cleaning feature is next-level convenient, effortlessly scooping waste into a perfectly designed disposal bag. Additionally, the app allows me to track each cat’s weight, usage, and overall health, providing total peace of mind. Highly, recommend for any multi-cat household! Or for any cat-loving household looking to simply simplify their lives! Thank you !!!!
Alice
Je possède presque tous les appareils de chez Petsnowy (litière, fontaine, gamelle) et après plus d'1 ans d'utilisation je suis globalement très satisfaite de ces produits. J'ai essayé par le passé différentes marques, mais celle-ci est de loin la meilleure, les matériaux utilisés sont réellement de bonne facture. J'habite en Europe (France/Suisse) et la livraison s'est toujours parfaitement déroulée et de manière rapide. Aujourd'hui, je rencontre un problème avec la fontaine (ne fonctionne plus en étant branchée sur secteur), j'ai reçu une réponse formidable du SAV après quelques heures seulement. Vous pouvez faire confiance à cette compagnie.
Daryl Y.
I had hesitated for months. But we bit the bullet hoping our Bengals would use it. And whilst we adhered to the adjustment period, they just didn't like it. A real shame as one cat started using it but then starting peeing in the entryway. After finding a poop at the backdoor we decided to call it quits. And I have to say the whole way petsnowy was excellent, gave us tips. But at the point when I said I'd like a refund they said sure. No quabbles. I cleaned thoroughly they ordered a collection despite their website saying you organise it. And they paid me in full within 4 days for collection. I highly recommend them, for the cats who will use it, it's an excellent bit of kit. Try it, it might just work for your furry friends, and if it does it will be life changing! Meanwhile I go back to my scooping life.
Gethin H.
Bought the Petsnowy water fountain and litter robot. The litter robot is excellent- only criticism is the reliance on the relatively expensive Petsnowy bags but the convenience is worth it. The pump broke on the fountain and a speedy replacement was sent. Great customer service.