PetScyReviews of petscy.com

Response from PetScyNov 12, 2025

Hi Ramona, We’re sorry to hear your dog is still feeling uncomfortable — we know how upsetting that can be. Our products contain ingredients proven to help relieve itching and support healthy skin, but results can vary depending on each dog’s individual needs. Some dogs start showing improvement within about three weeks, while for others, it may take a month or more of consistent use. We’ve reached out to you privately to see how we can best support you and your pup. Best regards, PetScy Team

Response from PetScyNov 12, 2025

Hi Barbara, We’re truly sorry to hear about your experience and completely understand your frustration. We want every pet parent to feel confident when trying our products. While we’re unable to issue a full refund once a product has been opened, we always want to find a solution that helps make things right. We’ve reached out to you privately to work on resolving this together. Best regards, PetScy Team

Response from PetScyNov 5, 2025

Susan, Petscy.com is setup so the customer chooses their package options. In this case, you selected the recurring subscription option. However, if a customer makes a mistakes we can easily recitify by providing you a return label or you can refuse the order. Once in back in the mail we can issue a refund. Please let us know how you would like to proceed? As for the product not working, the chews usually take 30+ days for your dog's skin/itching to start healing. For example, my dog takes the chews and the first couple of weeks she was still itching, as its not an overnight fix. She's been on these chews now for 4 years and skin is immaculate. Point being, your first order included two bottles, I would go through those bottles before ruling the product as ineffective. Will look for your reply back. Chris Founder

Response from PetScyNov 5, 2025

Hey Janie, I'm reviewing your order. Can you confirm what you received? The itch chews and the KETO SPRAY? Or just the spray and not the Itch Allergy Chews? If you did in fact receive the spray along with the chews, you received it for free. Thank you Chris Founder

Response from PetScyNov 5, 2025

Hello Thomas. We sent out a couple of emails mentioning that the Joint Relief chews would be discontinued. We do have a much better chew coming out soon in January. It will be much more effective as it has a lot more Joint Ingredients along with Immune ingredients. It's called LONGEVITY Joint and Immune Chews. If interested I can send you out a bottle for free once they're in. I just kindly ask that you reply to this review once you see that they're available. Reviews are important to us and star hurts are ratings. Let us know if there was anything else we could've done differently to avoid a one star review. If you feel that our offer of a free bottle betters the situation, we kindly ask that your review reflects that. Thanks Chris Founder