PetScyOur StoryContact Us If you’re ready to shop our variety of products, we encourage you to head on over to our shop and begin searching for the very best high quality pet health products and pet supplements available on the market!Buy Itch ChewsBuy Probiotic ChewsBuy Joint Chews Buy Multi VitaminBuy Dental CleanseBuy Aloe Oatmeal Shampoo
PetScy (petscy.com) has 2,268 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Perry B.
Never got it
Response from PetScyDec 2, 2025
Hey Perry, We are very sorry that DHL lost your order. The order has been fully refunded. Please let us know if there is anything else we can do to help. It is frustrating to lose a customer and receive a negative review due to another company's mistake, and we truly appreciate your understanding. IF a customer contacts us we will always resolve quickly otherwise we dont know theres an issue till its too late. Chris Founder
Sylvia H.
I never received my order.
Response from PetScyNov 26, 2025
Sylvia, Our service request specifically asks for feedback on the ordering process from when ordering on PetScy.com. As for shipping, your order was placed two days ago and shipped yesterday. We truly appreciate all feedback, but it seems a one-star review was left before the full experience could be evaluated. We’d really appreciate it if you could consider updating or removing the review, as a one-star rating suggests we did a poor job and brings our rating down, when in fact your order was processed and shipped normally. Our terms and conditions state that orders take 3–5 business days, which is standard. For customers who need faster delivery, our products are also available on Amazon, though expedited shipping there comes at a higher cost. Thank you for understanding, TRACKING LINK: https://webtrack.dhlglobalmail.com/orders/33872511251157625/details/9261290198160266778875 Chris Founder
Zackery B.
Sent too much that I didn’t ask for ! Charged my card so much I had to report it stolen !! Trash
Response from PetScyNov 26, 2025
Hello Zackery! We sincerely apologize for the confusion surrounding your recent charges and the volume of product you received, which understandably caused you distress. While your order was processed based on the subscription plan chosen at checkout, we understand that you did not intend to receive or be charged for this amount. We have sent you a private message to resolve the billing error, address the excess product, and find a swift resolution for this urgent matter. Best, PetScy Team
Joanna B.
My dog got sick I had to take her to the vet costing me over $500
Response from PetScyNov 25, 2025
Hello Joanna, We are sorry to hear that your dog is sick. Our chews are Vet formulated and made with ingrediants that are safe and effective. Every batch its tested for ecoli and bacteria before being released as an extra precautionary. The only negative issue a dog could have is if they’re allergic to an ingredient such as pork. We hope your dog feels better. Petscy
Phil D.
it didn't work. im returning the 2nd order which I didn't place, Did I miss some fine print somewhere about and auto purchase? Credit my account when you receive your product.
Response from PetScyNov 17, 2025
Hi Phil, Thank you for sharing your feedback, and we’re sorry for the frustration this caused. The subscription or one-time purchase option is shown when adding an item to the cart, again during checkout, and also in the order confirmation/invoice so customers can verify the selection. That said, we’ve reached out to you privately so we can look into your account, clarify what happened, and make sure this is resolved smoothly for you. If you have any other questions or concerns, please let us know. Best, PetScy Team
Christy A.
They just haven't worked. That's about all I can say about it.
Vicki
Didnt work. I didnt request auto shipping.
Response from PetScyNov 13, 2025
Hello Vicky. Sorry to hear that the chews didn’t help as every dog is different. As for auto shipping, the customer chooses that when ordering. However we understand that mistakes occur. I sent you a email as I’m happy to resolve. Chris Founder
Brenda B.
Unfortunately this product did not relieve the paw licking and constant itching for my dog
Response from PetScyNov 12, 2025
Hi Brenda, We’re sorry to hear your dog is still experiencing itching and paw licking — we know how frustrating that can be. Our chews are formulated with proven ingredients that help support skin and coat health, though some dogs may take a little longer to show results. We’ve reached out to you privately to help make this right. Best regards, PetScy Team
