PetScyReviews of petscy.com

Response from PetScyJun 30, 2025

Hi Nancy, Thank you for your feedback, and we’re sorry to hear that the product isn’t providing the relief you were hoping for. These chews have helped over a million customers, and when it is not working for some, it comes down to the same conclusion. The dog is allergic to the pork in the chew, or the dog is still exposed daily to unidentified allergens, causing the allergies. We sent you a private email as we want every experience to be a positive one. Thanks PetScy Team

Response from PetScyJun 29, 2025

Hey Kim, Thank you for your feedback, and we’re sorry to hear that the product isn’t providing the relief you were hoping for. These chews have helped over a million customers, and when it is not working for some, it comes down to the same conclusion. The dog is allergic to the pork in the chew, or the dog is still exposed daily to the unidentified allergens, causing the allergies. We sent you a private email as we want every experience to be a positive one. Thanks PetScy Team

Response from PetScyJun 22, 2025

Hi Bonnie! Thank you for sharing your feedback! We sincerely apologize for the confusion regarding the charge and shipment. We checked and we see that you ordered on a subscription. Please review the option you selected under "Choose Package" on our website: https://petscy.com/collections/products to confirm the details of your subscription. Subscriptions are typically processed based on the selected schedule, and that’s why the shipment was processed and charged. We’ve already reached out to you privately to assist with the return process and ensure everything is resolved. If you have any other questions or concerns, please don’t hesitate to reach out! Best regards, PetScy Team

Response from PetScyJun 16, 2025

Dear Gabby, Thank you so much for taking the time to leave a review—we truly appreciate your feedback. As a small company, every review really matters to us and helps guide fellow pet parents. We noticed you mentioned that you’ve just started using the product and haven’t had the chance to see results yet. That’s completely understandable! Many of our supplements, including the Itch & Allergy Plus Chews, show the best results with consistent use over a few weeks. If you feel your initial review was posted a bit early and may not fully reflect your final experience, we’d be happy to guide you on how to update or remove it. And if you choose to do so, we’d love to send a little thank-you your way for your time and support. We’re here for any questions you may have, and we’d love to hear an update as your pup continues on the chews! Warm regards, PetScy Customer Care Team 🐶💚

Response from PetScyJun 18, 2025

Hi Lindy! Thank you for sharing your feedback. We completely understand how frustrating it can be when you're hoping for relief for your dog, and we're sorry to hear that you didn’t see the improvement you were expecting. Our Itch and Allergy Plus chews have helped many pets, but we know that every dog is unique, and sometimes it can take a little longer or require some adjustments to see the desired results. We’ve sent you a private email about your concern. Thank you again for your patience. Best regards, PetScy Team

Response from PetScyJun 10, 2025

Thank you for your feedback, Margeret. Every dog is unique—especially when it comes to taste preferences. That said, we always aim to make every customer’s experience with Petscy a positive one, so pet parents feel confident giving our brand a try without assuming it won’t be a fit. I’ve just sent you a personal email in hopes of turning this into a more positive experience. We truly care, and your satisfaction matters to us.

Response from PetScyMay 14, 2025

Hey Celestine, sorry to hear. Our support team is busy throughout the day but still should reach back out assuming you left a voicemail. Also, email is a sure thing. I will have my support team call you now and make sure to keep trying you. You can also reply back to this email for a good time to call and ill make sure they reach out if within business hours (5pm est time) Chris Founder