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PetScy (petscy.com) has 2,268 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Also known as
petscy.com
Website
petscy.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 70% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I have been giving for 4 days now and see no relief for my dog
Response from PetScyAug 12, 2025
Hey Cheryl, directions state on the bottle to allow 2-3 weeks so the ingredients can get into their system. We appreciate all feedback but we ask that you give it a fair chance before leaving a negative review.
Chris
Founder
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Sandy S.
The product has not stopped my dogs…
The product has not stopped my dogs itching and licking her paws
JO
John
My dog is still licking his paws.
My dog is still licking his paws.
PW
Philip W C.
Not having much effect.
Not having much effect.
TW
Tamara W.
I haven't seen any improvement in…
I haven't seen any improvement in regards to itching and licking her fertility feet
Response from PetScyJul 14, 2025
Hi Tamara,
I noticed you received the product just 7 days ago. The directions recommend allowing up to 30 days to see full results. While the chews may already be helping reduce your dog’s itching, it's completely normal to still see some symptoms early on—that’s why giving it the full 30 days is so important.
I kindly ask that you consider removing your current review and updating it after the full 30-day period. We truly value honest feedback, but also ask for the courtesy of giving the product the time it needs before forming a final opinion.
We appreciate your business and your consideration.
Warmly,
Chris
Founder, PetScy
CC
claudia C.
Sorry but my dog doesn’t like how taste
Sorry but my dog doesn’t like how taste
Response from PetScyJul 14, 2025
Hi, Claudia!
Thank you for your feedback. Every dog is unique—especially when it comes to taste preferences. That said, we always aim to make every customer’s experience with Petscy a positive one, so pet parents feel confident giving our brand a try without assuming it won’t be a fit.
I’ve just sent you a personal email in hopes of turning this into a more positive experience. We truly care, and your satisfaction matters to us.
IJ
Ike J.
First order was lost company said they…
First order was lost company said they would reship the order never heard back
Response from PetScyJul 14, 2025
Hey Ike,
I was sorry to see a 2 star review, since we’re actively resolving the issue by replacing the order that DHL lost. You contacted us Friday, and while the replacement didn’t make the 11 AM shipping cutoff that day, it was packed and is being sent out today. Below is the tracking number, which will update once DHL picks it up later today. You will also receive a tracking email tomorrow.
Given the circumstances, I hope you’ll consider updating the 2-star review.
We genuinely appreciate your business and any update you might make. Negative reviews have a big impact on small businesses like ours. We don’t discourage honest feedback—in fact, we welcome it—but we do hope reviews reflect the full picture, especially when we step in and fix what went wrong.
Also, I am always trying to better the company. In this instance, what could've we done differently to avoid this review?
Thanks again,
Chris
Founder, PetScy
TRACKING :https://webtrack.dhlglobalmail.com/orders/33872507142283752/details/9261299999887332841410
CS
Chris S.
Not working
Our dog has been on this for 2 weeks and nothing has changed still scratches itches and everything else. We're going to give it a little bit more time see if it will help him or not.