PetScyReviews of petscy.com

Response from PetScyNov 27, 2020

Hello Laura, I personally reviewed your issue and discovered what lead to the error/miscommunication with our system . I went ahead and refunded the order. I also left you a voicemail and if you have any questions please call me back at the number provided and I can assist further. Thanks Chris Founder

Response from PetScyNov 6, 2020

Thank you for the feedback. If the chews did not help most likely your dogs underlining condition is more complex than what a supplement can solve. I would suggest increasing the dosage for the remaining portion of the bottle and look for small signs as supplements also take time. Some customers do see results immediately but many see small changes over 30-40 days. I went ahead and cancelled any future orders. Can you please provide me more information on how this was difficult so I can look into. Thanks Chris Founder

Response from PetScyNov 5, 2020

Thank you for the feedback. However, I see that you received the product 6 days ago and really haven't given the product any time to start healing your dog. Supplements take time based on your dogs defiancy level. We suggest providing the recommended dosage for at least 2 weeks before expecting positive results. If you do not start to see benefits, increase the dosage. Our chews help many dogs. However, some dogs may have larger underlining conditions that that a supplement may not solve. Thanks Chris

Response from PetScyNov 5, 2020

Hello Janet. Thank you for the feedback. It appears your dog may be allergic to Pork or something else in the ingredients. We provide all ingredients on the label and website for customers to review with their Veterinarian as needed. We apologize that your dog did not agree with the chews. However, the chews themselves have helped many dogs. You can also locate our return policy on our website. Thanks Chris

Response from PetScyNov 2, 2020

Hello Jennifer. We apologize for the error. It appears that the fullfillment company that packages the orders had sent out a batch of wrong orders last week. I went ahead and personally sent out the correct order. It was expedited so should be there within a couple of days.

Response from PetScyOct 31, 2020

Thank you for the feedback. We apologize for the error. The company that handles our fullfillment clearly made a mistake. The correct order will be sent out right away. I hope you can understand that we count on other companies to handle our product and sometimes accidents happen. However, PetScy will try and rectify those errors as fast as possible as we do care about our customers. Update: First thing this morning I spoke to the packing/fullfillment company and personally paid for your order to be expedited and tracking shows that it will be there 2-3 days from now. Sincerely, Chris Founder

Response from PetScyOct 6, 2020

Hello Frank, It is very uncommon for the chews to increase your dogs itching. Sounds like your dog may be allergic to pork. Therefore you should discontinue. May I ask what flavoring your current dog food is?

Response from PetScySep 10, 2020

Thank you for the feedback. Being that is only been about a week I would suggest utilizing the whole bottle as dietary changes can take time to balance out. Some customers see results immediately and other dogs may take time due to their mineral and vitamin depletion. We also see instances where its not that the chew isn't working but the dogs underlining condition or daily exposure to allergens is to much for the chews benefits to breakthrough.