PetScyReviews of petscy.com

Response from PetScyAug 19, 2026

Hey Valerie, Sorry for the confusion. The order was sent because it had already been processed, and the rescheduling applied to the next order. Right now, it shows that your September order is skipped and your next order was scheduled for October 18th. However, I went ahead and pushed that back to November 18th assuming you're set for a while. However, let me know if you’d like it sooner or if you’d prefer to push it back even further or anything else. Chris Founder

Response from PetScyAug 18, 2026

Hey Melanie, I appreciate the feedback, and I can understand how seeing multiple offers when you're simply trying a product for the first time could feel like too much. There’s a lot that goes into e-commerce and why brands present additional offers, but the simple answer is that many customers actively look for discounts, bundles, or opportunities to try additional products at a better price. Some of these offers appear after checkout as well, but they're completely optional and can simply be closed or skipped. That said, your feedback about the overall experience is helpful, and we'll take it into consideration. As for the quality of the product, I hope you'll ultimately judge us on how the chews work for your dog. We don't cut corners on the formula. We use meaningful amounts of ingredients like Quercetin and Colostrum, which are relatively expensive ingredients, while still trying to keep our price competitive. The message you received about sharing the product was regarding our affiliate program, not a pyramid or multi-level marketing program. It's simply an optional referral program where customers can earn a commission if they choose to recommend PetScy and someone purchases through their link. There's no requirement to participate, purchase inventory, recruit anyone, or pay anything to join. Let me know if you have any questions. Please allow 3+ weeks of consistent use before determining the effectiveness as supplements don't work overnight. Chris Founder

Response from PetScyAug 14, 2026

Thank you for bringing this to our attention, Katrinka. We want to clarify that your orders were only processed as scheduled and as requested through your account settings. However, we completely understand that the delivery frequency was faster than your dog could chew through them! Per your request, we have successfully canceled your subscription. You will not receive any further recurring charges or shipments from us. If you ever need help adjusting delivery frequencies or have questions in the future, please feel free to reach out to us directly. Best, PetScy Support

Response from PetScyJul 16, 2026

Hey Jaqueline, I went into your order to provide refund your order the 15%. However, the 15% was discounted from the order. Did you use a different code? If not, the code was applied. Let me know, thanks Chris Founder

Response from PetScyJul 8, 2026

Hi Kim, The product page offers two purchase options: Subscription and One-Time Purchase. Simply click One-Time Purchase to view those options. If you'd like to cancel your subscription, just let me know. You can either reply to this review or contact us directly, and I'll personally take care of it for you. Id suggest waiting till the end of July to cancel. This way, you won't lose your subscription discount on the next order unless you decide that's what you'd prefer. I can also push back or set to ship every two months if one month is too much. If you plan to make any changes, just let me know by the end of July. Thanks! Chris Founder, PetScy

Response from PetScyJul 3, 2026

Hey Karen, If you go to PetScy.com we have the product categories listed at the top. The Itch Allergy Chew product would be under "ITch and Allergy". If you also scroll down you will see our products. Let me know if I am missing something as I want to fix any issues in case you're not seeing what I am seeing. Here is the link for that product in case you still want to reorder: https://petscy.com/products/itch-allergy-plus-chews Thank you Chris