PetScyReviews of petscy.com

Response from PetScyAug 19, 2022

Hello Linda, As the founder I like to reach out and understand how we could've done better in order to earn 5 stars. Reviewing tracking, it shows the order was delivered on Aug9th. https://webtrack.dhlglobalmail.com/orders/33812208048832988/details/9261290198160210935439 Assuming that wasn't the case? I also see that PetScy provided you a credit due to the inconvenience. Unfortuantely, delays will happen as we rely on the USPS and UPS. Please let me know if we could've done something differently as it appeared that we went above and beyond for something that was out of our control. Thank you for your help. Chris Founder

Response from PetScyAug 7, 2022

Hey Joyce. I appreciate the feedback. I do want to point out that the supplement is in fact working and that’s a great sign. If it’s “helping somewhat” it means that your dog will continue to get better. Sure, we have dogs that see a 100% recovery within the first week. However, the majority of our customers see results over a couple of weeks of use. So you’re on the right path. If your dogs symptoms do not improve further. I would suggest increasing the dosage or/and consider changing out their dog food. We speak to a lot of customers and the one common denominator is that their dog food is causing acute allergic symptoms that the chew may not be able to over come. The most common allergic flavor is usually Chicken and the best flavor to pair with the chews is a Fish Flavor as it has additional omega oils. Thanks Petscy Support

Response from PetScyMay 2, 2022

Hello Gigi, According to tracking it shows that it was delivered on Friday in a mailbox. Assuming that was checked and not the case ? Thank You, Chris Founder

Response from PetScyApr 12, 2022

Hey Kay. Thank you for the feedback. Some customers see immediate results after a week and we have others that see changes after a month or so. So it’s just dependent on the dog and their underlining condition. Thank you, Chris Founder

Response from PetScyApr 7, 2022

Make sense. We have customers that see results within a couple of days to a couple of weeks. It just depends on your dogs underlining condition and it it can be resolved through supplements. Thank you, Chris Founder

Response from PetScyApr 7, 2022

I am very sorry to hear this. I went ahead and cancelled any future orders. If you need any help with previous orders you can contact customer support at [email protected]

Response from PetScyJan 26, 2022

Hey Gordon. Congrats on the puppies. The probiotic chews are successful when the itching is due to an imbalance of the bacteria in their gut. This leads to yeast build up which will cause the itching in that area. If the itching isn’t due to their gut Imbalance our Itch Relief Chews may be more effective as they provide other nutrients that help heal the skin. Please allow 2-3 weeks to start noticing a decrease in itching. Know that it won’t stop all at once. It will be a gradual decrease. If the probiotics don’t help. Let me know through this message and I’ll provide a code to try the itch chews for just the cost of shipping and handling. Another thing to look out for is if your dog is being exposed to something she may be allergic to. Being inside, she is exposed to elements she wasn’t before. Assuming she’s laying on some sort of blanket with the pups? If so, her itching may be due to the detergent used to wash the blanket. Or maybe there’s a chemical or scent that’s in the room causing her symptoms. Dog food is usually the #1 reason but that’s only if you changed her food recently. Point being, is she may be exposed to an allergen. Keep us updated. Thanks, Chris Founder