PetScyReviews of petscy.com

Response from PetScyAug 1, 2025

If your dog seems to be worst, they may be allergic to one of the ingredients in the chew, ( maybe the pork. )and should stop taking. Even though the chews are safe and use ingredients that are widely accepted amongst veterinarians, dogs can still be allergic. PetScy

Response from PetScyAug 1, 2025

Hey Linda, did you contact support about the order or is this the notification? We rely on third party carriers to deliver our products and ask customers to contact support so we can resolve before receiving a bad review. That being said, tracking shows that DHL lost the order. Would you like us to resend and ill throw in a free paw palm or would you like a refund? We take reviews and rating very serious. If you feel that PetScy resolved this matter above and beyond, we kindly as that you update your review based on our response. Let me know, thanks Chris Founder

Response from PetScyJul 31, 2025

Hey Gail. Aug 1- we’ve tried to call you multiple times to resolve but keep getting busy signal. We’ve sent you an email as well. Please check spam. We want to resolve any shipping errors immedialty. Thanks. Chris Founder In June you placed an subscription order for the Itch allergy plus chews. Can you confirm what the product name was? Thanks Chris

Response from PetScyJul 10, 2025

Hi Thomas, Thank you for your feedback, and we’re sorry to hear that you haven’t seen the desired results yet. We understand how frustrating it can be when you're not seeing improvements as quickly as expected. Sometimes, skin issues and itching can be related to gut health, which is why we’d like to offer you a free bottle of our Probiotic Health Chews to try. Probiotics can help support your pet’s digestive system, which in turn may improve their overall skin health. We suggest giving the Probiotics a try after you finish the current chews, and we’d love to hear how it works for your dog. Feel free to reach out anytime! We're committed to making sure your pet gets the best care. Best regards, PetScy Team

Response from PetScyJul 3, 2025

Following up to ask to check our email for the private message I sent (7.4.25) Hello Martha. When a customer orders on susbcpriton, they are required to cancel the order before the next processing date. In your case, the order processed on June 20th but wasnt cancelled till after the order was already charged and sent out. However, we are a fair company. I'm sending you a email to your YAHOO to resolve. Please check spam Chris Founder