Weston M.
BAD IT SUPPORT
I have to say, the customer support is very bad IT just tells you to " try it again" I'm so tired of hearing " try it again" from you guys. i wouldnt reach out if trying it again worked.... Also many of the vps servers are extremely slow & they tell you....to...yes you guessed it, "try it again". This has actually been a common problem I run into with this vps service.
Response from PetroSkyFeb 4, 2025
Dear Weston, We appreciate your feedback and realize that having a problem can be infuriating. Nevertheless, we must make it clear that our support group did request information from you in an attempt to explore your problem, but regrettably, no feedback was received. With no information, it is not an easy matter to pinpoint and correct a problem effectively. We are always glad to assist and search for a resolution, but resolving a problem involves working together. In case your problem persists, we request that you contact with the information below, and we will make an earnest attempt at helping. We value our customers and strive to provide the best possible service. We hope to hear from you soon so we can work toward a resolution. Sincerely, PetroSky - Support Team.




