Debra Z.
I ordered the product for my dog to…
I ordered the product for my dog to help with her itching and paw licking. It didn’t do anything to help her. I asked for a refund and they never even acknowledged me. Please give me my money back.
Our mission is straightforward: to biohack your pet's health, offering meticulously formulated supplements that surpass traditional pet care. From joint support and immune system enhancement to cognitive function and overall vitality, Petronics provides a range of products designed to meet specific needs.
Petronics (petronics.co) has 52 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Debra Z.
I ordered the product for my dog to help with her itching and paw licking. It didn’t do anything to help her. I asked for a refund and they never even acknowledged me. Please give me my money back.
Penelope C.
It’s not what I thought I was ordering. I thought it was tablets that they could chew up instead of sprinkle it on their food. Sorry but I want be ordering anything else. Penelope Clement
Response from PetronicsFeb 21, 2024
Hi Penelope, I understand you wanted chews and hope you can forgive us for not having them yet. We will be adding 100% natural chews in the upcoming future.
Mary
Said 2-3 days expedited Ordered on Feb 2 Maybe getting today.3/20 Will see when I get home Also was told comes from Texas. I sure hope it's not from China (with the delay in shipping makes you wonder)
Response from PetronicsFeb 21, 2024
Hi Mary, we ran out of stock due to a large amount of sudden orders and your order arrived yesterday. We emailed you for a large discount on your next purchase. We promise it's not from China, 100% naturally sourced from Wisconsin & shipped to our warehouse in Texas. Apologies for the late order!
Richard M.
Worst pet toys ever and worst customer service I have ever come across. Dog tore up all three toys in the first day. When I called for a refund they told me all dogs are different and that they could not refund the toys that they said were indestructible. Instead they sent me a new toy which again was trashed after a few hours
Response from PetronicsJan 19, 2024
Hi Richard, we genuinely apologize for any frustration caused by our previous toys. We've now introduced 100% natural, high-quality dog supplements. As a token of our apology, please reach out via email for a complimentary gift. [email protected] ❤️
Debbie M.
Not only was the toy not indestructible but Petronics uses false advertising. Their website clearly stated "Buy 1, get 2 free". However, we received only the 1. After a couple of useless emails from them, they stopped responding. Their customer service is a joke. Do NOT buy from this company. Big waste of money and my time!
Response from PetronicsJan 19, 2024
Hi Debbie, we're truly sorry for any disappointment with our previous toys. We've now launched top-notch, all-natural dog supplements. Email us for a free gift and our sincere apologies. [email protected] ❤️
Danny
Absolutely terrible company... Indestructible ??? What a joke.. Cheap Chinese crap... 2 toys destroyed within minutes.... Good luck trying to get your money back ......... What a scam
Response from PetronicsJan 19, 2024
Hi Danny, we regret any inconvenience caused by our previous toys. To make it right, we've introduced premium, all-natural dog supplements made in the USA. Contact us via email for a special gift. [email protected] ❤️
Jordan
NOT durable. NOT a trustworthy company. I bought two of these on a buy one get one deal. My dog (lab mix) ripped it apart in less than 5 minutes. I’m my attempt to receive my guaranteed refund, the company has been unwilling to help and now even getting short with me. They offer me to replace the piece of crap toy, or after several emails, offered me a 30% return. This tells me they’d rather pedal more of these low quality toys for free than give me a 30% refund. I had a feeling this might have happened but went through with the purchase anyway. Buyer beware!
Response from PetronicsJan 19, 2024
Jordan, we apologize for your experience with our previous toys. Our new line of 100% natural dog supplements is here made in the USA. Reach out via email for a complimentary gift as a gesture of goodwill. [email protected] ❤️
Wendy
I’d give them zero stars if possible. The claim these toys are made for aggressive chewers is absolutely false. They are also much smaller than advertised. Their phone # doesn’t work and their email bounces back. Don’t fall for their cute pictures and false claims. This company appears to be a well made internet scam.
Response from PetronicsJan 19, 2024
Hello Wendy, we're sorry for any issues with our past toys. We've just launched high-quality, all-natural dog supplements made in the USA. Feel free to email us for a special gift to show our sincere apologies. [email protected] ❤️