Pet Relocation International LLCReviews of petrelocationinternational.com

This did not seem like a business relationship. This was like a best friend who was available day and night in different time zones to help me, like my PA. I had looked at some documentation to move the three pets from the US to the UK, and the documents conflicted on how to do it, the order and timing and what to do first. We had our family vet who has done this before, but even they were not certain of the process and expected over 30 days to complete before getting the travel certificate / Pet passport before the flight. I looked for multiple companies to complete the process, and Elaine from PRI really stood out. We had an initial call where she could explain the process, understand the pitfalls, and not only process the movement but also take over, working directly with the vet and teaching them. The vet even said how wonderful and helpful she was in explaining how to fill in the forms for the certificates, and Elaine continued driving every step of the process, shortening the timelines. Everyone we worked with, from dropping off the pets to collecting them at the destination airport, cleaning them, and delivering them to our destination, was wonderful and helpful. We were rushing to move, and our expectations were over 30 days; Elaine did it all in a couple of weeks. Not only was this the best process I have experienced, but it also allowed me to focus on moving my house and people at an excellent price for more than a professional execution. It almost makes me look forward to moving again, if I do, I know who I am calling.

I am active duty military and we recently moved from California to Germany. This was the first time being stationed overseas and we have two Boston Terriers. Based on past horror stories of pets flying on the military rotator, I decided to seek out a private pet transport company. Pet Relocation International LLC is nothing short of amazing. Elaine is a master at her craft and a professional who works every single detail to ensure our pets were transported safely. The carriers called us, texted us pictures and videos of our fur babies throughout their trip. They arrived to Germany very safe and healthy. I am beyond satisfied with Elaine’s courteous and expertise. From the health certificate process to boarding, to getting them on the plane. I would highly recommend PRI LLC to everyone. I will definitely use her services again when we move back to the USA.

We recently worked with Pet Relocation International (PRI) to move our three Cavalier King Charles Spaniels—Henry, Quixton, and Rory—from California to Spain, and we couldn’t be more impressed with the entire experience. Elaine and the teams she coordinated with were absolutely fantastic—thoughtful, personable, and highly professional throughout the process. What really stood out was their ability to navigate last-minute challenges with calm and confidence. When our original flight fell through, they already had contingency plans in place, keeping everything on track without added stress for us. Despite the short notice, Elaine managed to organize everything quickly and smoothly, guiding us through each step with clarity and care. It was obvious that our dogs’ comfort and safety were top priorities, and we felt completely supported the entire way. Thanks to PRI, Henry, Quixton, and Rory arrived safely in Spain—happy, healthy, and ready to start their new adventure. We’re incredibly grateful and would highly recommend PRI to anyone relocating their pets internationally.

I had a wonderful experience with Pet Relocation International (PRI). From the start, Elaine guided me through the process of relocating my two fur babies, Stanley and Phyllis, to Spain with clarity and compassion. Even though I had done my own research, Elaine helped me truly understand the documentation required by the USDA. Her guidance made it easy to choose the right vet and feel confident everything was in order. Elaine took the time to get to know me and my dogs, which meant a lot. Relationship-building through empathy is one of my core values, and she embodied that in every interaction. She walked me through every detail, from their flight and stay at the pet hotel in Germany to their safe arrival in Málaga and delivery to my apartment the next day. In moments of anxiety, Elaine was calm, present, and reassuring. I felt fully supported every step of the way. I couldn’t have asked for a better experience. My family is safely together in our new home thanks to Elaine’s thoughtful care. I’m so grateful.

If I could give Elaine and her team a 6 star rating, I would. Our experience of bringing our dog from the US over to the UK hit just about every roadblock and challenge it could, but Elaine was there every step of the way. She was able to help us navigate the details of government paperwork, provided clear step by step guides for pet transport, organized teams on both ends of the travel to ensure our pup had as stress-free a time as possible, and was available late into the night when we needed her. Elaine and her team clearly do this work because they care deeply about the people they work with and about the animals they care for. If you're looking for a personalized experience where you can deeply trust the expert who is helping you through this process, PRI perfect. I can't recommend them enough, and I know my pup George would agree.

I can't express how grateful I am for Elaine, I was devastated when I learned how difficult it would be to take my little 1 year old kitten with me to the UK and that she couldn't fly with me on the plane. But from the moment I reached out to Elaine she walked me through every possible option, doing independent research and responding to all of my questions. Without her I may have ended up leaving my sweet love Chi Chi behind in Italy for three months. I'll forever be so grateful for everything she did for us. Now Chi Chi and I are together in Glasgow and my kitty even enjoyed the trip. Thank you Elaine, you are truly an angel.

We have moved two cats from NY to London with Elaine . She was quick to answer any questions and the cats have arrived safely with a very quick recovery. Thanks Elaine and team !

I am so thankful to Elaine from Pet Relocation International who went over and beyond to relocate our dog again from USA to Europe and I couldn't be happier with the experience! From start to finish, Elaine was professional, very kind, reliable compassionate, and incredibly detail-oriented. Elaine handled every aspect of the move, from paperwork to transportation, ensuring my pet was safe, comfortable, and stress-free throughout the journey. Communication was excellent—I received regular updates and always felt we are in good hands, which gave me peace of mind. I highly recommend Pet Relocation International to anyone looking for a reliable and caring pet relocation service. Elaine is extremely knowledgeable of all aspects of pet relocation and we trusted her 100%! Thank you Elaine for making this process so smooth and stress-free!❤️🐕