PetPalsDIY.comReviews of petpalsdiy.com

If I could give 0 stars, I would! Total garbage and waste of time and money, unless of course you are okay with a generic looking figurine because there is absolutely nothing customized about these things. None of the dog figurines (I ordered 3) looked like their photos, not even close! 100% dissatisfaction guarantee! When I reached out to the company expressing my dissatisfaction, they told me create a new order and email them (no discounts, no refunds for products that were completely unsatisfactory). I wish I read the reviews before ordering, but here we are, lesson learned :( Stay away from the company.

Absolute Joke. Finally got my model back after several weeks and it’s laughable. The photo of my dog had its mouth shut but the model shows it with its tongue out. It also looks nothing like him. Really wish i could share the photo’s as i near pissed myself laughing at how bad it was. AVOID…AVOID….AVOID

An absolute scam. All they do is send through one of the generic heads that they show on their site, not modelled on your pet like they claim and not even painted to look like it. Looks like a £1 fridge magnet.

FAKE SCAM COMPANY DO NOT ORDER

I ordered on the 25th of November as the company 'guaranteed delivery before Christmas' although I have just been informed my order will not arrive by Christmas. These products are very expensive for what they are, I can't comment yet on the quality of the product although I'm not holding much hope from the genuine reviews I've seen. But not having the ability to stick to the timescales you 'guarantee' is extremely poor customer service.

Unfortunately, this is a scam! It preys on people's feelings. The resemblance of what you actually receive is less than 10%, even if you upload five pictures like I did. I was very disappointed!

Looked nothing like the picture of my dog I sent them. Very expensive for a very poor product.

Avoid avoid!!! Fraudulent scam company!! Don’t produce order and ask for further payment to guarantee you receive the order. Card payment dispute raised with my provider for ref. Avoid at all costs