PetPalsDIY.comReviews of petpalsdiy.com

I couldn’t say enough good things about the product and PetPals. Great to work with them and receive such a quality product

Pet pals was amazing and made the best retirement gift. Truly enjoyed the finished product.

Ordered online and forgot to add an option to my order, support responded immediatly and assisted me, the order was delivered when they said it was delivered and it looked identical to the pictures i sent, when they sent me the pictures for review they allowed me to make soem small modifications. I would highly recommend

Amazing experience and highly recommend. Sent in a few pictures of our dog to sculpt the figure. Communication was amazing, sent early production pictures to ensure it was accurate. I made a few suggestions, they sent back pictures with the adjustments showing exactly what I asked for. I couldn’t be more happy with the end result. It also arrived in massive bubble wrap and a beautiful box to protect it. It looks wonderful on top of his urn. Highly recommend, amazing communication and effort shown. Will use again.

I usually am not the type to leave reviews but I had a pretty good experience. After ordering I was contacted and given updates every step of the way which I truly appreciate. I was also given the opportunity preview my order to make changes if needed. 3 out of 4 of my items I couldn’t have asked for better. The other one just doesn’t resemble as good as the others but I recognize and appreciate the craftsmanship and time that goes into making these and also know the realization that these types of things aren’t supposed to be perfect. Shipping took a little longer than I had anticipated but was not ridiculous. My wife really enjoyed her gifts. I’m waiting to give my mom hers for Christmas. I highly recommend petpals and i will be ordering from them again. I’m very skeptical with purchases online with the amount of bs and scams going on and i took a risk and im really glad I did.

The replica statue of our dog was so lifelike. The detailed work was amazing. Customer service was outstanding as they made a couple of revisions for me with no issues. Highly recommend!

My son bought a sculpture of my beloved Chihuahua as. a treasured remembrance of him and our life together. My dog went everywhere with us. When I first opened this gift my first words were “it’s Towbe” Looked just like him. Then I saw there were two. Im so delighted with the addition of the attachment to safely have the second one in the car. Recently I contacted the company as I had a question about having the one in our cars heating vent with the freezing winter soon upon us. i received the reply the very next day. It was answered thoroughly and politely. I most certainly would deal with this company again. JudieW

I bought this as a gift for a friend since her dog recently died. It does cost quite a bit but it’s also hand made. You’re basically paying for the person’s time and talent. It took a while to get delivered but it was worth it because they made sure that it will look exactly alike. They show it to you first before sending it out and they had to do a few adjustment so it took about a month for it to arrive. You can make as much adjustments as you like so it’ll look more like your pet.