Alexa
had a good customer service experience
I decided to get a few products from pet overstock because they had the cheapest prices for the items I needed compared to several other pet supply companies. One of the things I bought was a light combo pack and one of the bulbs had an issue. I emailed the company and they got back to me within a few days and sent me a new bulb, which arrived about 5 days later. Had a great experience with them and will order from them again.

