Elizabeth E.
Quality Service
The very helpful, pleasant representative who helped me on the phone.

Peace of mind comes from trusted servicePetLink has been a leader in pet identification and reunification for over 30 years. With our microchips, we create a lifelong link between people and pets. It’s easy to add all your pets to one account, update your contact information, and even provide coverage should you take your pet abroad. With no complicated processes or annual renewals, we promise to keep your pet safe for life.We provide a service we hope our customers will never have to use, but if they do, it’s not only the microchips that make the difference, it’s our level of care and support. With PetLink, it’s personal.
PetLink (petlink.net) has 1,023 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Elizabeth E.
The very helpful, pleasant representative who helped me on the phone.
John M.
Very easy to use
SG
The item I wanted was in stock and like that the pet information automatically fills in when placing an order and accurately.
customer
Didn’t work like I wanted.
Response from PetLinkOct 22, 2025
Can you please provide more information on how we can assist you? We have also sent a direct email today, 10/22/25.
Sherry H.
Your company is great. It's easy to sign up your pet, and that's it. I don't know what else to say because it's that easy. We haven't moved in years, as of right now in our forever home, and phone numbers are also the same, so everything doesn't change once we're signed up. We have lost pets, and got new ones, but process is still always very easy.
Michelle
PetLink is amazing! Love the service and the ability to know when my dog leaves the area around my home. And when my dog partially ate his tracker, they sent me a replacement without me even asking for one.
Kate
Easily contacted PetLinks to obtain a new tag when mine broke. Quickly received a new one.
Susan J.
The break away personalized collar I got for Howie is exactly as advertised of good quality. With all of the important information right there with his chip number too. I feel comfortable that he won't get lost.