Since 2019, Petlibro has designed products for the intertwined lives of pets and their people. From smart feeders with health insights to ultra-filtered automatic fountains and AI-powered cameras, our award-winning products are engineered to magnify the bond between your pet and you.
Petlibro (petlibro.com) has 1,033 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
Also known as
petlibro.com
Website
petlibro.com
Category
Appliances & Electronics
Location
Santa Clara, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 50% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
I purchased the automatic feeder about two months ago and unfortunately experienced a malfunction. While I was initially disappointed, the customer support team completely turned things around! They responded promptly, apologized sincerely, and immediately shipped a replacement unit at no cost. Their willingness to stand by their product and resolve my issue was truly impressive.
The feeder itself is fantastic when working properly—it's been a game-changer for scheduling my pet's meals. Now that the replacement is here, it's performing perfectly.
Don't hesitate to buy from this company! Their commitment to making things right transformed a frustrating situation into a 5-star experience. Highly recommended!
Ich bin total begeistert vom Petlibro Trinkbrunnen (Dockstream Kabelloser Katzenbrunnen Mit Sensor) und dem Polar Nassfutterautomat
Der Trinkbrunnen läuft extrem leise und animiert meine Katze tatsächlich dazu, mehr zu trinken, was vorher kaum möglich war (besonders im Sommer war das sonst sehr schwer). Das Wasser bleibt sauber und frisch, die Reinigung ist einfach, und das Design sieht auch noch richtig schick aus.
Der Nassfutterautomat ist eine echte Erleichterung im Alltag. Die Kühlfunktion hält das Futter frisch, wodurch es auch nicht mehr nach diesem typischen Nassfuttergeruch riecht. Die Timer-Einstellung funktioniert zuverlässig und ist mit der App einfach einzurichten, kein Stress mehr mit frühen Fütterungszeiten oder bei kurzen Abwesenheiten. Die Einrichtung der App war super einfach, und alles funktioniert einwandfrei. Auch hier ist die Reinigung sehr unkompliziert und das Design schön und Katzenfreundlich.
Meine Katzen haben sofort verstanden, wie es funktioniert, und warten nun immer ganz gespannt auf ihre Portionen.
Ich war schon länger auf der Suche nach einem Trinkbrunnen und einem Nassfutterautomaten und bin mit beiden Geräten von Petlibro mehr als zufrieden, meine Katzen auch, ich hätte nicht gedacht, dass sie diese so schnell und gut annehmen. Sie fressen und trinken viel besser als vorher.
Vom Kauf über den Versand und den Aufbau bis hin zur Einrichtung der App hat alles einwandfrei geklappt. Auch das Preis-Leistungs-Verhältnis passt absolut zur Top Qualität der Produkte.
Insgesamt bin ich sehr zufrieden: super Qualität, tolles Design, funktional und vor allem ein deutlicher Mehrwert für meine Katzen.
Klare Kaufempfehlung!
DE
Debbie
Good product
It's simple to operate and well worth the purchase.
TH
Traedan H.
We like Petlibro products
We like Petlibro products,both their water fountain and RFI feeder.
There was an administrative problem with an over-order, but Petlibro's customer service was really good. They answered our email quickly and fixed the issue, which made us totally satisfied.
KE
Kerry E.
This product is fantastic!
This product is fantastic. Having a cat with a medical condition, I need to be able to monitor his food intake, ensuring he is fed regularly with an appropriate amount. Peterbrough does all of this for me now, simply and with no fuss. The camera option also reassures me that it is my cat being fed and not the neighbours' cats!! Cannot recommend Petlibro strongly enough.
FK
Faustner K.
A Great Way to Stay Connected with My Cat
This pet cam's awesome! Night vision’s clear, wide angle covers most the room. my cat loves the bird sounds! The app is easy to use.Totally worth it for pet owners!
RO
RobEsh
Very happy with PLAF203 feeders after fixing connectivity issue.
Overall, I’m very happy with the two PLAF230 cat feeders I installed a week ago. They offer excellent control over portion sizes, feeding times, and include a sound alert to let the cats know when it’s mealtime.
I did run into some WiFi connectivity issues at first. I initially set them up to connect to an access point located one floor above. Even though my phone showed a strong signal while standing next to the feeders, the live view and saved videos often failed to load, displaying a “failed to load with network exception” error. It seems the feeders’ network radios aren’t very strong.
To fix this, I moved the access point into the same room—within 10 feet of the feeders—and everything now works reliably. Live view connects consistently, and I can access saved videos without issues.
I recommend using an SD card instead of their expensive cloud service. (Even with this option selected, the cloud ad annoyingly pops up every time I select “view videos”). I’m using 64GB cards (2 for $12 at Walmart), which seem to provide about two months of recordings before needing to reformat—plenty for our needs. It’s also convenient that you can reformat the cards remotely.
So to conclude, after fixing the network issue, very happy with the product.
Response from PetlibroMay 27, 2025
Hi there,
Thanks for your feedback.
We are glad to know that the connection issue with your feeder has been resolved. We’re thrilled to hear that you’re happy with the portion control, scheduling features, and sound alerts—it’s wonderful to know they’re working well for you and your cats.
We appreciate your feedback regarding the SD card and cloud service pop-up. Your feedback is incredibly valuable to us and we have forwarded it to our R&D department for further review.
If you ever have any questions or need further assistance, don’t hesitate to reach out. Otherwise, we wish you and your cats many happy, well-fed days ahead!
TA
Tara
Amazing catfeeder
I got the granary cat feeder and it's been amazing my cats took a couple days to get used to it but it's been amazing. No more biscuits sat getting stale i can set it to smaller amounts throughout the day . My cat would always wake me 4am on the dot demanding food now the cat feeder does it automatically I can sleep now BEST THING IVE EVER PURCHASED