Nikole M.
Customer Service is Great Lala was very…
Customer Service is Great Lala was very prompt and helpful regarding my request for a new tray and pump. I will continue to purchase products from PetLibro!

Since 2019, Petlibro has designed products for the intertwined lives of pets and their people. From smart feeders with health insights to ultra-filtered automatic fountains and AI-powered cameras, our award-winning products are engineered to magnify the bond between your pet and you.
Petlibro (petlibro.com) has 1,033 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Appliances & Electronics · Reseda, California
Excellent

Appliances & Electronics · City of Industry, California
Excellent

Appliances & Electronics · Los Angeles, California
Excellent
Appliances & Electronics · CARLSBAD, California
Excellent
Showing 557 reviews with 5 stars · Clear filters
Nikole M.
Customer Service is Great Lala was very prompt and helpful regarding my request for a new tray and pump. I will continue to purchase products from PetLibro!
Sara S.
They were very fast and efficient with correcting my issue with my cats feeder. We currently have 4 of these feeders and we love all of them. I can keep my kittens away from my adult cats food. So I was very upset when I noticed the lid not lifting on one of the feeders but within 48 hours I had a replacement on the way to my home with no charge! Absolutely recommend petlibro for automatic feeders.
Natalia N.
Sehr gute Kamera Qualität, sowie ein breiter Blickwinkel, den man unterwegs je nach Wunsch ändern kann. Auch die Zwei-Wege-Audiooption ist praktisch und macht die Interaktion mit unserer Katze witzig!
Thomas D.
Cette fontaine est vraiment très pratique et m'évite de remplir le bol toute les 5 minutes lorsque mon chat a soif. Adopté et validé par ma petite boule de poils! A quand la même fontaine pour être humain Petlibro ?
Larry Schaffer Wise Guys T.
My package showed delivered and I never found it so I emailed Alyzza at petlibro and she immediately got back in touch with me and they sent me a replacement immediately. The customer service is exceptional.
Eva K.
La fontaine est de bonne taille et le débit adapté. Avec celle d'avant ma jeune chate mettait ses pattes à l'intérieur pour ne pas se faire embêtée par le courant. Avec celle ci, le flux est parfait, la hauteur adaptée et l'objet en lui même est très facile d'entretien !
Chloe S.
They were quick to respond within a day!
Larry A.
We rely on the Petlibro Polar feeder daily to provide low carb, wet food to our diabetic cat. After about 7 months, when I noticed there was no longer any condensation, and that it wasn’t very cold at all anymore, I submitted an issue through the application. After creating a video of my issue and providing a copy of my Amazon invoice, Petlibro Support (Roin) had a new feeder sent to me under warranty without any argument. It was nice to be able to submit the support request from the app and get a reply back within a couple of hours from a real person who was professional and polite.